Jay Shienbaum

Detroit, MI

NMLS 954337

Executive Loan Officer Assistant

Jay's Reviews

Bonny Blu
Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many ...Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many questions and uncertainty and everyone helped me understand the process and assured me that things would be just fine. They treated me like an old friend or family member and I can't tell you how important that is to me as a a customer. Read MoreRead Less
Michael Wilson
Totally a Great Experience. The whole process was seamless. Jay Thank You for all that you did including the updates on the progress of our loan. All the best to you.

Michael & LaTanya
Pam Fox
Quick, professional, responsive
Korey Maryland
"Thank you so very much for all of your help in securing our loan for our new home. You were organized, thorough, and professional, as well as patient which made all of the difference in my interactions with you. We put our trust in you and you most definitely came through for us. You kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises..."Thank you so very much for all of your help in securing our loan for our new home. You were organized, thorough, and professional, as well as patient which made all of the difference in my interactions with you. We put our trust in you and you most definitely came through for us. You kept the ball rolling and the process was completed in the time frame promised. There were absolutely no surprises at settlement. Excellent job. The experience exceeded my expectations!"Read MoreRead Less
Larry K.
Jay was very instrumental in getting my mortgage approved. I loved his ingenuity and savviness in getting it done!!!! Excellent customer service !!!!!!
Stephen Aulick Jr
Jay was very helpful and did a great job getting everything done and pushed through. He made the process easy and smooth.
Chris Taylor
I recently relocated unexpectedly for my work. We had only been in our house a year and I wondered if that would cause issues getting a mortgage. Jay understood my situation and quided me through the process. He and his team were in regular communication with me, their website was easy to use. In the end my mortgage ended up being one of the least stressful parts of the move. I would definitely ...I recently relocated unexpectedly for my work. We had only been in our house a year and I wondered if that would cause issues getting a mortgage. Jay understood my situation and quided me through the process. He and his team were in regular communication with me, their website was easy to use. In the end my mortgage ended up being one of the least stressful parts of the move. I would definitely recommend Jay and his team.
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Jessica Lunceford
It was a very overwhelming time but he was good
Tammy Bowen
Jay was extremely helpful during the loan application process. His prompt and professional feedback and follow-up convinced me to move forward with Rocket Mortgage. He definitely delivered on all promised with above and beyond support. He is an asset to th Rocket Mortgage organization aND would would definitely recommend him to anyone looking for loan assistance.
Brad Rochford
High communication levels, accessibility and willingness to work with customer and realtors in defining best mortgage options.