Jeff Kawasaki

Phoenix, AZ

NMLS 1537126

Triple Crown Banker

Jeff's Reviews

DUSTIN GUADAN
excellent experience and Jeff was always available to help make the experience easier. Thank you jeff.
Suzanne McQueen
Jeff has been helpful from the beginning. He is knowledgeable on all aspects of Rocket Mortgage's procedures and requirements. He is a good listening and always asked me questions to clarify what I needed to know for my loan process. His speedy responses to my texts and phone calls made it easy to get my questions answered.
Mark Cotrupe
Jeff has been friendly, very helpful and very responsive. It didn't matter if it was a Sunday, he was always available to help. He had helpful information and kept me on track. We had a long journey, looking in two different states and two different realtors before I finally found a house to purchase. I highly recommend working with Jeff.
Chris Smalls
I love working with people who know their job or will at least take the time to try to figure out solution even if they don’t know the answer and Jeff was one of those and more he did a awesome job!!!!
Graci Sexton
Jeff was an absolute pleasure to work with. He took plenty of time to explain the process to us as first time home buyers and had a very quick response time. Overall, he made the mortgage process not seem overly complicated. If we ever look to move in the future, he will be our first call!
Zach Waugh
Jeff was absolutely amazing and helping us purchase our first home he was always available and more than willing to help no matter what time it was or what the issue was. Being first time home buyers the whole process seemed daunting and stressful but Jeff was there every step of the way to explain and give help if needed. Absolutely cannot thank him enough, would definitely recommend him to any ...Jeff was absolutely amazing and helping us purchase our first home he was always available and more than willing to help no matter what time it was or what the issue was. Being first time home buyers the whole process seemed daunting and stressful but Jeff was there every step of the way to explain and give help if needed. Absolutely cannot thank him enough, would definitely recommend him to any of my family or friends! 10/10Read MoreRead Less
Sharaya Payne
Great help! Can not wait to work with him in the future.
Dave Walker
We appreciate what Jeff has done to help process our loan
Rebekka Hildebran
Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in ...Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in the future.Read MoreRead Less
Jeff Kawasaki
Reply from Jeff Kawasaki:

Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Mark Lower
Jeff was so helpful throughout my entire loan process. Always kept me updated on the progress and what was happening. Any questions I had, he had or found the answers. Definitely would recommend him time and time again!