Jennifer Geer

Phoenix, AZ

NMLS 583837

Triple Crown Banker

Jennifer's Reviews

Julio Flores
From beginning to end she was always somewhat available. I believe she could improve on response times. Initial response times for inquiry questions she was spot on. Once I began the process and was committed to the process she kind of went away and did not follow up very well. Few questions I had I was referred to other agents. Overall satisfied but would not recommend her over other team ...From beginning to end she was always somewhat available. I believe she could improve on response times. Initial response times for inquiry questions she was spot on. Once I began the process and was committed to the process she kind of went away and did not follow up very well. Few questions I had I was referred to other agents. Overall satisfied but would not recommend her over other team members.Read MoreRead Less
Jennifer Geer
Reply from Jennifer Geer:

Dear Jennifer,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Jennifer,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Michael Gallagher
Jennifer was easy to work with and was always on top of the task
Jennifer Jakubowski
Jennifer Geer made the normally dreaded refinancing process almost pleasurable. We did run into one snag that was not within her control, but she went above and beyond to rectify it in a timely manner and take us to the finish line. In addition to being efficient, Jennifer was also a joy to work with. Highly recommend!
Scott Barron
To put it simply, Jennifer did a magnificent job with our refinance. She provided us with detailed information regarding the costs, mortgage, equity payout, and the application process. She made herself available to ask questions and promptly responded. All emails/documents were also promptly sent to us for completion. The process went real smoothly thanks to her timely actions....
Elisa Qualters
Jennifer was very responsive and easy to work with.
Lois Arnold
Jennifer was efficient, answering our questions quickly, and very pleasant to talk with.
Andre Hicks
Jennifer did a great job. She was extremely friendly, patient, and professional!!
Peter Barbour
Excellent experience- very helpful, easy to contact, and very informative!
Tyler Konrade
Jennifer was great to work with and answered any questions I had.
Vladimir Carter
The process was smooth and quick. Jennifer was very easy to deal with. we are please with the service.