Efficient, friendly and extremely knowledgeable and helpful. Jenny is super. Thank you Jenny.
Kate Harding
Kate Harding
551
When I decided to refinance my home loan, I was referred to Jenny. She contacted me just hours after my referral and began the refinance process immediately. Her knowledge and expertise was impressive and made the process so easy. She was always there to answer a question or give direction. I would never hesitate to recommend Rocket Mortgage based on my experience with Jenny.
Bridget Roberts
Bridget Roberts
551
My husband and I had an incredible experience with Jenny! She was friendly, super efficient, and very knowledgeable. She was very clear with us and answered all of our questions for our refinance. She was very responsive during a time I can imagine is very busy for her, but throughout our whole experience we felt like we were a priority. We recommend her very highly!!
Nick Batt
Nick Batt
551
I can't imagine having a BETTER experience than we did with Jenny. I called her on a Sunday at the drop of a hat to get a pre-approval because we stumbled upon a house we wanted to put an offer in weeks before we were "ready". She worked with us and was incredible and got me a document needed SAME DAY. All along the process Jenny was friendly, optimistic, encouraging, and PROMPT. She called when ...I can't imagine having a BETTER experience than we did with Jenny. I called her on a Sunday at the drop of a hat to get a pre-approval because we stumbled upon a house we wanted to put an offer in weeks before we were "ready". She worked with us and was incredible and got me a document needed SAME DAY. All along the process Jenny was friendly, optimistic, encouraging, and PROMPT. She called when she said she would, and responded to needs in a very fair timeframe. She also was as knowledgeable as I could have hoped for. Consider yourself lucky if you are able to work with Jenny.Read MoreRead Less
Lauren Gress-Pinter
Lauren Gress-Pinter
551
Jenny was friendly, knowledgeable and very attentive with our refinance process. She was available to answer any question we had, even on weekends. We were impressed by her professionalism during this process. I would recommend her to anyone for a loan or a refinance.
Doug Wells
Doug Wells
551
Jenny is a pleasure to work with. She is a true professional and her experience shows in her knowledge and problem solving skills. I thank her for being patient with me, and the Rocket Mortgage-Rocket system is very user friendly. I will recommend Jenny to anyone I know who is interested in a mortgage or refinance.
Mike Crassweller
Mike Crassweller
551
Jenny was an absolute delight to work with. As a first time home buyer, she answered every question I had quickly and clearly, and really took a lot of the anxiety out of the process for me. She was super fast to respond both via e-mail and phone. I could not have asked for a better experience.
Sharon Ridenour Mathe
Sharon Ridenour Mathe
551
Jenny was the best! I was a first time home buyer didn’t know what I was doing and I was going through financial hard times. Jenny was great, she helped me every step of the way she let me know what was gonna be happening as the whole process was going on.
Leila Tudury
Leila Tudury
551
Easiest refinance ever! Jenny was great to work with and provided great transparency.
Pat Bresser
Pat Bresser
551
Made our refinance a plessure
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