Jerry Esquible

Detroit, MI

NMLS 2374498

President's Club Banker

Jerry's Reviews

janita smith
Jerry was fantastic in walking us through our re-financing/home equity loan. He was incredibly responsive, helpful and friendly, and always gave us the data we needed to make good decisions. The whole process with Rocket was 100 times easier and less stressful than we expected and Jerry was the one running point for that. I can't recommend him more highly!
Wayne Duke Tucker
Thank You Jerry helping us processing our Loan. You always returned our Calls and helped Us. You made it easy. Also the closing Agent was very Nice and Helpful
Peggy Woodham
Jerry was always responsive and was able to answer my questions. He was able to explain things in a way I could understand them.
Ruthie McKinney
Jerry made it all very simple. Thanks Jerry.
Karen Roden
Jerry is a great public relations front man ! It was actually fun dealing with and talking to Jerry throughout the whole process. Jerry was knowledgeable about every step of the loan and could answer every question. We laughed about many different things, and that is an enjoyable experience. And Jerry has 2 Siberian Huskies, I have one; she was hit severely by a car during our process and needed a...Jerry is a great public relations front man ! It was actually fun dealing with and talking to Jerry throughout the whole process. Jerry was knowledgeable about every step of the loan and could answer every question. We laughed about many different things, and that is an enjoyable experience. And Jerry has 2 Siberian Huskies, I have one; she was hit severely by a car during our process and needed a major surgery and hospitalization, and Jerry was truly empathic. I knew he truly was sorry. That means a lot.Thankyou, Jerry.Read MoreRead Less
Jon Shuler
I'd give you a 10-star if Rocket offered it here Jerry!
We appreciate your simple, professional and timely explanation(s) and follow through consistently flowing all along in our process to apply and close. Thanks so much!
Darla Pfister
Ok . I give you 5 man
I enjoyed our conversations and I felt like you are are the real deal. Not a phony. Personable. That is what counts. Thanks for the help and spending you time with me in enjoyable conversations. Isn't that what is most enjoyable in life? To me it is, so thanks Jerry.
Carin Smith
Quick and easy process - great communication, online portal was very user-friendly and the online closing was very convenient. A great experience overall!
Ashley Goodwin
Process was smooth and Jerry was always quick to reply when we had a question.
Ron duquette
Very disappointed. We were told it would take 2 weeks but it got drug out to 5 weeks. Our first closing failed video dropped and notary working from home had a child screaming. Completed closing then were informed we won’t receive disbursement until next week. Unacceptable
Jerry Esquible
Reply from Jerry Esquible:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less