GREAT EMPLOYEE!! Jo was very helpful and understanding. We were first time buyers and knew basically nothing starting off. Jo helped us understand everything we needed to go through and didn’t mind explaining any questions or concerns. Jo also was very good at responding to emails/calls. I would say he was definitely the best person we had contact with while dealing with the whole process. Their ...GREAT EMPLOYEE!! Jo was very helpful and understanding. We were first time buyers and knew basically nothing starting off. Jo helped us understand everything we needed to go through and didn’t mind explaining any questions or concerns. Jo also was very good at responding to emails/calls. I would say he was definitely the best person we had contact with while dealing with the whole process. Their was a time we hadn’t spoke for a little while since we couldn’t look at houses due to Covid. Jo reached out to see how we were doing with everything and wanted to make sure we didn’t need his assistance, that phone call made me feel like I was in the right hands and he was the person I wanted.Read MoreRead Less
Anthony Gray
Anthony Gray
551
Jo was very informative throughout the whole home buying process and He has five star customer service from start to finish!!! I would recommend anyone to go to jo if your ready to start the home buying process,you won’t be disappointed!!!
Sudipto Mukherjee
Sudipto Mukherjee
551
I had the pleasure of working with Jo Rasul on my first home loan. I found Jo to be very personable, knowledgeable, and responsive. He was able to get me pre-approved in 15 minutes, and provided me with accurate estimates of my monthly payments and closing costs as the loan progressed. Overall, Jo made my home loan journey smooth and stress free.
Roxanne Worsley
Roxanne Worsley
551
Jo Rasal is a tremendous asset to Rocket Mortgage! After just a few minutes talking to him on the phone, we felt like we were sitting down with a good friend who was helping us find the right mortgage for our family. But it didn't end there, he was always available to answer any and all questions through text, email, or phone. Jo never made us feel like clients. There was no question too big or ...Jo Rasal is a tremendous asset to Rocket Mortgage! After just a few minutes talking to him on the phone, we felt like we were sitting down with a good friend who was helping us find the right mortgage for our family. But it didn't end there, he was always available to answer any and all questions through text, email, or phone. Jo never made us feel like clients. There was no question too big or too small, and he always treated us as if he had all the time in the world to help us!Read MoreRead Less
Jammie Bodkins
Jammie Bodkins
551
Hestitate?, don't be! Look No Further!! -Jo has the utmost respect and integrity!! Although he works for a large company, You will be his #1 Customer!! VIP Treatment All the Way Through Even After Our Closing! Give him a call/email/text, you will not be disappointed!!
Meghan Vickery
Meghan Vickery
551
Jo was wonderful to work with! He made our home buying process so simple and stress free. We appreciate all of his help!
Srinivas Maddali
Srinivas Maddali
551
He is good. Communicates well and is helpful
Sara Turner
Sara Turner
551
Jo was incredibly helpful during the loan application process. He was extremely accessible through email, phone call or text. He promptly returned texts and messages. When answering questions he always took his time and made complicated things easy to understand. I felt as if I were the only customer Jo had because of his level of communication and attention to my loan. I would highly recommend Jo...Jo was incredibly helpful during the loan application process. He was extremely accessible through email, phone call or text. He promptly returned texts and messages. When answering questions he always took his time and made complicated things easy to understand. I felt as if I were the only customer Jo had because of his level of communication and attention to my loan. I would highly recommend Jo to anyone looking to apply for a mortgage.Read MoreRead Less
Tony Huffines
Tony Huffines
551
Jo was my first POC with Rocket Mortgage. I was uncertain of the process of working with a company that was strictly online. He put our minds at ease. I felt comfortable asking him questions when I was unsure. Normally I do as much research myself online to find my answers but I felt comfortable enough with Jo to ask him because he represented himself as a competent officer and I truly ...Jo was my first POC with Rocket Mortgage. I was uncertain of the process of working with a company that was strictly online. He put our minds at ease. I felt comfortable asking him questions when I was unsure. Normally I do as much research myself online to find my answers but I felt comfortable enough with Jo to ask him because he represented himself as a competent officer and I truly appreciate that in any arena but do not often experience it.Read MoreRead Less
Brent Wegener
Brent Wegener
551
Jo was a beast. Super informative, super professional. Jo was the most responsive, most reliable loan servicer throughout the entire process. Jo went above and beyond to make sure we were informed and comfortable, even after the process moved out of scope!
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