He spent extra time on phone w/ me when I had problems w/ my computer. He had a tech help me & we were able to finish application. I feel he went above & beyond what he needed to do. Excellent person to work with which made the refinance process easier.
Rick Storch
Rick Storch
551
Very supportive throughout the whole process; answered phone calls promptly; answered all of our questions and concerns; would recommend him to anyone seeking a Rocket Mortgage
Marie Barfield-Bates
Marie Barfield-Bates
551
Joe Waters was beyond helpful. He was just a phone call away and answered any questions and concerns I had in a minute. Really made the whole process of re-financing my Mortgage a pleasure. Rocket Mortgage have a great team member in Joe!!!!
Frank Lepurage
Frank Lepurage
551
Joe was very helpful from start to finish.Didnt want to call and start this process but Joe and the rest of the team made it a pleasure.
Joseph Palmer
Joseph Palmer
551
Fast; understanding, and very helpful
Pensacola Male
Pensacola Male
551
I have had a half dozen mortgage events, buying, selling, and refinancing. Joe Waters was the best ever, and Rocket Mortgage made it easy for me, not having to drive to an office during the process. This was all done from home, even the closing! Rocket Mortgage ROCKS!
Amy Olivares
Amy Olivares
551
Joe was great. He answered all my questions and guided us through the application process.
Brenda Flowers
Brenda Flowers
551
Joe Waters was very professional. He was super patient with me throughout the whole process. Joe did everything he said he was going to do, in a timely manner. He was mustbe a phone call away. I would Joe and Rocket Mortgage to everyone.
Blaselma Fogarty
Blaselma Fogarty
551
Joe was very professional He was very patient and he guided me through the process which made the process easier to und
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