John is awesome. Its hard to find good customer service these days. John Carlin is a name that you can trust. All a man has is his word, and you can believe John. He did exactly what he said that he was going to do. And John's communication skills is wonderful. He followed up with me every step of the way until to loan closed. He didn't have too, but that is JOHN CALIN. If you can choose ...John is awesome. Its hard to find good customer service these days. John Carlin is a name that you can trust. All a man has is his word, and you can believe John. He did exactly what he said that he was going to do. And John's communication skills is wonderful. He followed up with me every step of the way until to loan closed. He didn't have too, but that is JOHN CALIN. If you can choose anyone, please choose John Calin. You wont be sorry. Read MoreRead Less
Korinn Ginestra
Korinn Ginestra
551
very professional and helpful
Dwight Johnson
Dwight Johnson
551
John was very helpful, knowledgeable, and responsive throughout the entire process. His experience allowed me to close on my home refinance loan quicker than I could have imagined.
Chuck Fisher
Chuck Fisher
551
friendly very knowledgeable about the products
Norma Cortes
Norma Cortes
551
John Is excellent at his job. I'm glad to have had the opportunity to work with him, he was on top of everything and available anytime I needed answers. We are very happy with how quickly the whole process was and I credit it all to John. Thanks John!!
Jon Caren
Jon Caren
551
John is attentive, considerate and intelligent. He helped me through the process and I ended up with a much better rate than I would have elsewhere. Though there were hiccups, which were not his doing, he still lead me to a closing that satisfied me, and I'm grateful I chose him and Rocket Mortgage. They're a great company and live up to their reputation.
Gary Moros
Gary Moros
551
John Carlin was one of the best people we ever work with the refinance of our home.The whole process was fast and easy working with him was a great experience Thank You!
Clint Bowen
Clint Bowen
551
Clinton Bowen John Carlin worked with me to make a change in mortgage on my home ,his approach in handling my request for a loan was very professional and so was his staff of co associates. The procedure was in an orderly fashion and made it easy to get through the steps that was laid out for to bring a good satisfactory result. I could not expect any better of a experience in dealing with him and ...Clinton Bowen John Carlin worked with me to make a change in mortgage on my home ,his approach in handling my request for a loan was very professional and so was his staff of co associates. The procedure was in an orderly fashion and made it easy to get through the steps that was laid out for to bring a good satisfactory result. I could not expect any better of a experience in dealing with him and the company he represents , stars are just not enough to explain my experience so thanks John .Read MoreRead Less
Peggy Coburn
Peggy Coburn
551
John was on the phone to us almost before I got off the internet. His advice and guidance were very helpful in our decision making process. John made the process of refinancing very easy and reasonably fast. We would highly recommend John and Rocket Mortgage to other interested parties.
Brian Flay
Brian Flay
541
John was mostly great. However, the statement up front that there would be no costs to refinance whatsoever is misleading. A big addition to my mortgage is a cost, whether he and others at Rocket Mortgage want to admit it or not.
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