Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Solution Consultant

Jon's Reviews

Heidi Frye
Jon was very attentive, kind, communicative, and professional. All my questions were answered quickly and he was great to work with.
Naty Saldaña
I am very grateful for your professionalism and support during my financing process. Your help made all the difference. Excellent service!
BJ James
This was a journey that I wasn't looking forward to but needed to be done. Jon's participated besides us the entire way making the entire process easy.Thank you and thank rocket Mortgage for coming through for the James family of Pickens SC.
Beth Kaplan
I am writing this review with much joy and enthusiasm . I recently worked with Jon Hernandez Delgado to secure a refinance of my home. Jon's level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage/refinance can be painful and complicated process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, ...I am writing this review with much joy and enthusiasm . I recently worked with Jon Hernandez Delgado to secure a refinance of my home. Jon's level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage/refinance can be painful and complicated process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and improving my credit profile, and then "work the math" to make it happen.

Specifically, Jon:

Acted as a True Advocate: When the initial numbers didn’t align with my goals, Jon didn't just walk away. He proactively worked on restructuring my application, ensuring I could maximize my benefits today. He was able to save me hundreds of dollars.

He was patient in explaining complex "lender credits" and rate structures, helping me feel confident and prioritizing my long-term financial health.

Delivered Results: Under his guidance, I was able to wipe out my revolving debt, which has completely transformed my financial outlook.

Jon doesn't just "process" loans; he solves problems. His professionalism and commitment to getting the best possible outcome for his clients reflect the highest standards of Rocket Mortgage. He has been instrumental in my success, and he is such an asset to your team.

Overall: My experience with Jon and Rocket Mortgage has been easy, exceptional, fast and very pleasurable. I would highly recommend Jon. Whenever I called or texted he was responsive within hours and always had the answers.
Thank you Jon!Read MoreRead Less
Rosa G. Escobar Medrano
Jon is excellent to work with! He was so helpful, knowledgeable and patient. Highly recommend his services. Thank you Jon!!!
Joan Watson-Hall
I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and ...I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and improving my credit profile, and then "work the math" to make it happen. As a federal employee, I value efficiency and clear communication, and Jon exceeded every expectation.

Specifically, Jon:

Acted as a True Advocate: When the initial numbers didn’t align with my goals, Jon didn't just walk away. He proactively worked on restructuring my application, ensuring I could maximize my benefits today.

Demonstrated Persistence: He successfully navigated internal guidelines to ensure a previous appraisal was honored, saving me hundreds of dollars and significant time.

Provided Transparent Guidance: He was patient in explaining complex "lender credits" and rate structures, helping me feel confident and prioritizing my long-term financial health.

Delivered Results: Under his guidance, I was able to wipe out my revolving debt, which has completely transformed my financial outlook.

Jon doesn't just "process" loans; he solves problems. His professionalism and commitment to getting the best possible outcome for his clients reflect the highest standards of Rocket Mortgage. He has been instrumental in my success, and he is such an asset to your team.Read MoreRead Less
Fhonda Caldwell
I just wanted to thank you for everything you did to help me get my refinance completed I know it took forever and I greatly appreciate the time you took explaining everything and re explaining everything to me thanks dor your patience.
Fhonda
Alejandro Lopez
Excelente servicio ,muy amable y muy profesional siempre estuvo para resolver mis dudas durante el proceso de mi prestamo
Kurt Mattingly
Jon was extremely helpful during my loan process. He was available when I had questions and answered in a timely and professional manner. I would recommend him to anyone needing to refinance or obtain a home loan.
amitchandra
It was a pleasure working with you with Jon.he guided me on how to increase my credit score and get better rates. He took on responsibility of following up with all internal departments to close out the loan on time.