Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Solution Consultant

Jon's Reviews

Neal Kendall
In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works ...In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works for Rocket Mortgage. Customer satisfaction is the principal measurement of any service organization, and you have a winner with Jonathan.Read MoreRead Less
Cathy Bryan
Jon was with us throughout the whole process. He answered every call and every question that we had. It was truly a pleasure to work with him. This was not our first rodeo with regards to refinancing, but I can say over the last 30+ years, it was the least stressful. I wish I could rate him with 10 stars. Really amazing man!
Jon was awesome! He answered questions (sometimes before I thought to ask them) and made the whole process go smoothly and quickly. His warmth and humor were greatly appreciated and I highly recommend him!
Andrew Kung
Jon & I made a strong connection the day I called Rocket Mortgage. He was able to find us the best fixed rate loan for our property AND he was able to do so without us bringing any money to the closing day. Jon is bringing exceptional customer services & we are so pleased that he helped us. Please keep up the good work!
Brian Klein
Jon was very professional and fast. Not only did I get the best rate of the three lenders I looked at, but this was the easiest process I have ever done. Thanks.
Jim Weston
Jon was very attentive and helpful to our needs. I would highly recommend him.
Cliff Mackey
Thanks for your hard work John. I would recommend Rocket Mortgage to my friends
Peter Kinsley
I told Jon that I was impressed with his keeping me filled in on everything that was going on during the whole process. I’m in the customer service business, and I can say that customer service is extremely lacking these days. I can’t tell you how many places I call, leave a voicemail and never hear from anyone. Jon kept me apprised of everything that was going on throughout the whole process. I ...I told Jon that I was impressed with his keeping me filled in on everything that was going on during the whole process. I’m in the customer service business, and I can say that customer service is extremely lacking these days. I can’t tell you how many places I call, leave a voicemail and never hear from anyone. Jon kept me apprised of everything that was going on throughout the whole process. I was actually surprised at how many times he called ME to fill me in on things. He also responded to all of my voicemails/text messages within a one day time period, if not sooner. Thanks Jon.Read MoreRead Less
Deb Campbell
Jon was friendly and helpful.
A pleasure to work with.
Thomas Sangregory
Very positive experience, always keep me updated with ongoing process, keep in touch with me too see if I had any further questions, Jon was very professional and knowledgeable, it was a very pleasant experience.
Missy Gaudet
He did a great job. Always on top of thinks and had educated answers to all my questions. Very pleasurable working with him. Above and beyond!!!