In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works ...In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works for Rocket Mortgage. Customer satisfaction is the principal measurement of any service organization, and you have a winner with Jonathan.Read MoreRead Less
Clonice Brito
Clonice Brito
551
Jon Hernandez help us every step of the way. Since day one he help us to complete our tasks and make sure we send all the documents we needed. We are grateful for his help and taking time to explain any doubt or any questions. We recommend Rocket Mortgage for the customers service Jon provide for us
Antonio Gomez
Antonio Gomez
551
My experience with Jon Hernandez was excellent. He was always attentive to the process and what was needed for the process. Thank you very much for your help, Jonathan.
Juan Flores
Juan Flores
551
Jonathan gracias por tu exelente trabajo y desempeño , por tu compromiso al cliente realmente estoy muy agradecido con tu trabajo y con seguridad recomendaria a alguien a trabajar contigo por tu exelente trabajo
Jose
Jose
551
Excellent communications and Jon was very graceful when the process was waiting for me to complete "to do" items. He went way above and beyond throughout the process, all the way up to he funding and making sure I had the information I needed for the first payment. I got lots of offers from other banks along the way, some of them having slightly better rates, but the customer service that Jon ...
Edgar Sojo
Edgar Sojo
551
Excellent transaction with Jon!!! Communication and knowledge was great! Can’t wait to work with him again!
juan carrasco
juan carrasco
551
Excellent person, he help me in everything until closing, he is professional and friendly, and he where in all honesty .
Ricky Alarcon
Ricky Alarcon
551
Su servidos fuero muy excelente y Jon fue muy profesional con todo. Estamos contentos con su trabajo, Lo recomendando a otras personas por su buen servicio.
Nick
Nick
551
Great service. Always available
Nate Kendall
Nate Kendall
551
Excellent communications and Jon was very graceful when the process was waiting for me to complete "to do" items. He went way above and beyond throughout the process, all the way up to he funding and making sure I had the information I needed for the first payment. I got lots of offers from other banks along the way, some of them having slightly better rates, but the customer service that Jon ...Excellent communications and Jon was very graceful when the process was waiting for me to complete "to do" items. He went way above and beyond throughout the process, all the way up to he funding and making sure I had the information I needed for the first payment. I got lots of offers from other banks along the way, some of them having slightly better rates, but the customer service that Jon gave made the difference for me.Read MoreRead Less
Brian Hoeing
Brian Hoeing
551
Jon is an absolute star! Great listening to our needs and explaining options—then, delivered on everything. I would recommend him to anyone looking to take advantage of lower rates and repayment options within a budget! Thanks Jon!!
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