Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Solution Consultant

Jon's Reviews

Joan Watson-Hall
I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and ...I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and improving my credit profile, and then "work the math" to make it happen. As a federal employee, I value efficiency and clear communication, and Jon exceeded every expectation.

Specifically, Jon:

Acted as a True Advocate: When the initial numbers didn’t align with my goals, Jon didn't just walk away. He proactively worked on restructuring my application, ensuring I could maximize my benefits today.

Demonstrated Persistence: He successfully navigated internal guidelines to ensure a previous appraisal was honored, saving me hundreds of dollars and significant time.

Provided Transparent Guidance: He was patient in explaining complex "lender credits" and rate structures, helping me feel confident and prioritizing my long-term financial health.

Delivered Results: Under his guidance, I was able to wipe out my revolving debt, which has completely transformed my financial outlook.

Jon doesn't just "process" loans; he solves problems. His professionalism and commitment to getting the best possible outcome for his clients reflect the highest standards of Rocket Mortgage. He has been instrumental in my success, and he is such an asset to your team.Read MoreRead Less
Fhonda Caldwell
I just wanted to thank you for everything you did to help me get my refinance completed I know it took forever and I greatly appreciate the time you took explaining everything and re explaining everything to me thanks dor your patience.
Fhonda
Alejandro Lopez
Excelente servicio ,muy amable y muy profesional siempre estuvo para resolver mis dudas durante el proceso de mi prestamo
Kurt Mattingly
Jon was extremely helpful during my loan process. He was available when I had questions and answered in a timely and professional manner. I would recommend him to anyone needing to refinance or obtain a home loan.
amitchandra
It was a pleasure working with you with Jon.he guided me on how to increase my credit score and get better rates. He took on responsibility of following up with all internal departments to close out the loan on time.
Juan Javier Tellado Vargas
Gracias me ayudaste mucho y espero que sigas ayudando y más personas
Neal Kendall
In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works ...In today’s busy fast paced virtual world, we seldom have time to stop and say “thanks for a job well done Jonathan H. Delgado". It was a pleasure to work with someone with that much enthusiasm over the phone. Jonathan was very thorough. “Knowledge Is Power” and his intellectual capital is an intangible value to your organization. It’s obvious that he loves what he does and is proud that he works for Rocket Mortgage. Customer satisfaction is the principal measurement of any service organization, and you have a winner with Jonathan.Read MoreRead Less
G.W. Preston
Jon and Rocket were extremely helpful. Answered all questions and timely. Has been a pleasure working with him for my refinance process.
lolita wynter
Jon has been extremely helpful since joining my loan process. He has made himself available to answer questions and concerns which has made my experience a worry free and seamless journey. Thanks, Jon!
Hassan Khan
Jon is an amazing asset to have in your corner. Not only is he looking out for you now but he is looking out for you 10 to 15 years down the line. He will make sure you get the best deal possible.