At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of options, and he knew that I didn't have to do anything, with 3 years left on a very good rate. But, with rates beginning to rise, and the logic of haven't the certainty of a payment, we refinanced. ...At first, as natural instincts may suggest, I thought this was just good salesmanship. But very quickly I came to learn that Jorge had a real-life interest in helping me. We discussed a variety of options, and he knew that I didn't have to do anything, with 3 years left on a very good rate. But, with rates beginning to rise, and the logic of haven't the certainty of a payment, we refinanced. And, even though the appraisal was less than expected, and with some objection on my part, he nevertheless was able to structure a refinance that met the criteria that we had originally considered. Jorge is obviously a family man, with a positive work ethic, and made me feel comfortable, all through the process. I would be glad to recommend him to others. Thanks, Jorge ... and hope you and your family are well.Read MoreRead Less
Tammy Simpson
Tammy Simpson
551
Jorge was full of personality, patience, and just an all around nice guy to work with. No pressure. Just knows his stuff! Thank you Jorge for being so awesome!
Kelly Baratta
Kelly Baratta
551
Jorge was so helpful by explaining things in a way to help me understand my options. His professionalism was balanced with such a great sense of humor and down to earth personality that our conversations were truly enjoyable. He made it more comfortable for me to make a huge decision without feeling pressure plus he is all about taking care of his client no matter what the amount or type of loan ...Jorge was so helpful by explaining things in a way to help me understand my options. His professionalism was balanced with such a great sense of humor and down to earth personality that our conversations were truly enjoyable. He made it more comfortable for me to make a huge decision without feeling pressure plus he is all about taking care of his client no matter what the amount or type of loan is he’s helping them with. Anyone who is lucky enough to work with Jorge will not be disappointed!Read MoreRead Less
Debbie Neuman Houck
Debbie Neuman Houck
551
Just a gem to work with and really knows his stuff
Cathy Shepard
Cathy Shepard
551
Outstanding! Great service. Jorge made the difference. Thanks
Justo Barrios
Justo Barrios
551
Mr Jorge Mendez, put the Rocket Mortgage in our loan process. He was very detailed in all phacets of our application. Mr Mendez answered all our questions and concern in great detail. Outstanding follow-up in each step as the loan was being processed. He is an outstanding asset to the company.
Kishia Shooks
Kishia Shooks
551
Jorge was AWESOME! I wasnt happy when i called because my mortgage had bee sold to a company that i had never heard of. I was nervous about refinancing because I thought the process would be long and painful. But Jorge made the process super easy and painless! He made sure to explain every part of the process. He helped create better opportunities for me and my son by giving us the best options on...Jorge was AWESOME! I wasnt happy when i called because my mortgage had bee sold to a company that i had never heard of. I was nervous about refinancing because I thought the process would be long and painful. But Jorge made the process super easy and painless! He made sure to explain every part of the process. He helped create better opportunities for me and my son by giving us the best options on my refinance. Thank you Jorge for a job well done! (From a extremely thankful single mom)Read MoreRead Less
Penny Ogle
Penny Ogle
551
Jorge was not only knowledgeable; but friendly and very attentive. He made sure I understood the procedures and timelines. He even stepped in when I had questions about a stage of the approval process that did not involve him. He stayed in touch and made sure I was comfortable with the forms and personal questions. I would gladly go through this again, if Jorge was leading the way.
Susan Hartwig
Susan Hartwig
541
Jorge is a very polite and understanding person.I am not too great with computers and he helped walk me through the whole process.When he had family issues he still called me to see how I was doing.Thank you so much for helping me achieve something I have been trying to get for a long time.
Ilona Giles
Ilona Giles
551
Very easy going and informative - we felt we can trust and rely on his exper
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