Katie Crane

Detroit, MI

NMLS 1651329

Triple Crown Banker

Katie's Reviews

Joakim Nilsson
Katie was nothing short of spectacular through our entire process, she was very professional and gave us confidence that she was working for us the entire way through. I can say I have been disappointed with other firms customer service in the past, and I was pleasantly surprised when I had the opportunity to work with Katie and the Rocket Mortgage Team.

Thanks again Katie

-Joakim and Nichole ...Katie was nothing short of spectacular through our entire process, she was very professional and gave us confidence that she was working for us the entire way through. I can say I have been disappointed with other firms customer service in the past, and I was pleasantly surprised when I had the opportunity to work with Katie and the Rocket Mortgage Team.

Thanks again Katie

-Joakim and Nichole NilssonRead MoreRead Less
Glenn Jones
Katie was wonderful to work with! Katie made the process very easy and my loan closed in 14 days. Katie always responded in a timely manner, and if she was not available one of her team mates helped me out. I highly recommend Rocket Mortgage/Rocket Mortgage, but above that Katie was professional, prompt and courteous. I would give Katie ten stars if possible. You will not regret working with her ...Katie was wonderful to work with! Katie made the process very easy and my loan closed in 14 days. Katie always responded in a timely manner, and if she was not available one of her team mates helped me out. I highly recommend Rocket Mortgage/Rocket Mortgage, but above that Katie was professional, prompt and courteous. I would give Katie ten stars if possible. You will not regret working with her or Rocket Mortgage/Rocket Mortgage.Read MoreRead Less
Steve Crutcher
Katie was super to work with. Everything was handled promptly and professionally. She earned my business and respect. Excellent job Katie!!!
Susan Pierce
Katie was very professional, but personable. She always answered my questions in a way that I could understand. She explained each step in advance and introduced me to others that I would deal with. She even called me at a time that was convenient for me, but after office hours for her. I would highly recommend her.
Donette Robinson-Scott
Katie was very professional, she was very understanding, she took the time to make sure that I understand the whole refinancing process she was great and best of all she returns my calls and answers my questions to the best of her ability. Excellent job Katie
Brittany Moore
Katie was wonderful throughout my refinance process. She really worked with me to make sure I was able to get approved and looked out what was in my best interest. She was very responsive and I was able to get a hold of her very easily.
Christa Root Benner
Katie is very helpful and professional. She responds quickly to any questions or concerns you may have.
Letha Tillison
Katie is very professional, friendly and articulate.
She was able to make all aspects of the refinance process understandable and clear.
We would love to work with her again in the future!
Jennifer Ross-Verret
Katie was very helpful during the process
Anthony Payne
very professional and great to work with and very efficient