Kayla Chase

Detroit, MI

NMLS 145990

President's Club Banker

Kayla's Reviews

Rosemary Payton
There are several words I could use to describe the great customer service I received from Kayla, but I will choose "AWESOME." She was always responsive and held my hand through each and every process of my refinance. We communicated through phone, text and email, and each and every communication was always pleasant. Thanks for a great job, Kayla!
Martin Hooshnam
This is my second time working with Kayla Chase. My first experience was amazing with her so when interest rates came down a year later I reached out to her to refinance and get a better rate. Just like the first time she was very honest helpful and I was able to lower my rate by 1% with minimal paperwork and documentation so she had access to my previous loan application. I really enjoyed working...This is my second time working with Kayla Chase. My first experience was amazing with her so when interest rates came down a year later I reached out to her to refinance and get a better rate. Just like the first time she was very honest helpful and I was able to lower my rate by 1% with minimal paperwork and documentation so she had access to my previous loan application. I really enjoyed working with her and I will definitely reach out to her for my future lending needs. Keep up the good work KaylaRead MoreRead Less
Chris Doyle
It was a wonderful experience working with Kayla on my latest refinance. She was able to put together a package that worked for me. Even when things seemed to slow down in the closing process, Kayla kept me updated on what was taking place. Thank you.
Dennis Thompson
We have worked with Kayla twice on mortgages with Rocket Mortgage. She was an absolute gem to work with and helped everything go smoothly and efficiently. Thank you Kayla!
Darrell Shanks
It was great working with Kayla during my search for a home. Although I took a longtime with the purchase she was very patient and always kept in contact. Thank you so much.
Shannon Arne
Kayla did an outstanding job helping us refinance and the process was quick and painless!
Rebecca Shaffer
Kayla is prompt, thorough, and first rate.
Annail Harris
Kayla was a very knowledgeable of our questions and answered all of our questions left in emails or voicemails promptly. Her attitude was always friendly and cheerful. We will recommend to all of our friends and family to refinance their loans through Rocket Mortgage and to call Kayla, because they'll surely be in good hands!!
BettyandDan Skeen
Kayla was very knowledgeable and answered all of our concerns on the spot. A joy to work with, would definitely recommend Kayla and Rocket Mortgage as a positive source for mortgage financing 👍
Jackie Vitrone
She provided excellent customer service. Very helpful. Made my refinance experience very easy and I appreciated that very much!