Keegan McMillan
Detroit, MI
NMLS 2143249
Triple Crown Banker
Eric Ell
I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, he was personable and i felt that we connected, person to person, and i enjoy some of the off-topic banter. Personally, that’s what I am always going to be seeking in any interaction, whether professional or casual, but I’m sure that he would have read me and reacted accordingly if my personality was different.
He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book.
I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!Read MoreRead Less
He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book.
I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!Read MoreRead Less
