Kiyah Powell

Cleveland, OH

NMLS 2023378

Senior Banker

Kiyah's Reviews

marcia aretha
I Kiyah could accept a gift from me and I offered I would give him 1k for going above and beyond in doing his job.I told him from day one I am not good on the computer so he hat to help me along the way.I would call him even when he wasn't working on my loan when it was with somebody else.He would always call me back and say I am going to see what's happening give me a few and I will get back to ...I Kiyah could accept a gift from me and I offered I would give him 1k for going above and beyond in doing his job.I told him from day one I am not good on the computer so he hat to help me along the way.I would call him even when he wasn't working on my loan when it was with somebody else.He would always call me back and say I am going to see what's happening give me a few and I will get back to you.True to his word he would call back and explain what is happening.When people don't do their jobI let their supervisor know and when people go above and beyond doing their job I am just as eager in letting their supervisor know. This man is a 10 10 10 straight across the board.I would definitely recommend him.Read MoreRead Less
marcia
Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been ...Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been possible because no one else would have the patient to help me the way he did I let people bosses know when they’re not doing their job and when people are doing their job, I also let the boss know they’re doing a great job and I’m gonna be calling his boss to let them know he deserves a raise even when my loan was passed off to someone else or the next phase. I repeatedly called him and he said I’m gonna see what’s happening and I will let you know, but I’m not doing working with this anymore, but this man was beyond patient with me.Read MoreRead Less
A.C. Champion
Working with Kiyah was an outstanding experience! He is truly dedicated to creating the best home loan process for his clients. From start to finish, Kiyah made everything simple and stress-free. His expertise and professionalism gave me complete confidence that I was getting the right loan for my needs. The online tools from Rocket Mortgage® were easy to use and, combined with Kiyah’s guidance, ...Working with Kiyah was an outstanding experience! He is truly dedicated to creating the best home loan process for his clients. From start to finish, Kiyah made everything simple and stress-free. His expertise and professionalism gave me complete confidence that I was getting the right loan for my needs. The online tools from Rocket Mortgage® were easy to use and, combined with Kiyah’s guidance, made the entire process smooth and efficient. If you’re looking for peace of mind and a knowledgeable expert who genuinely cares, I highly recommend working with Kiyah!Read MoreRead Less
Natalie Lurie
Kiyah was very friendly and easy to work with. He was quick to respond to any of my questions and obviously very knowledgeable. He made the whole process practically effortless!
Taylor Hills
So great through the whole process and was quick to answer any questions I had!
Jen Zei
Thank you so much for Kiyah! He was fabulous to work with in so many ways. From going out of his way to answer me (after hours/ weekend), to just helping me all around with all my questions, as this is the first time I've ever refinanced. I am so very grateful for this opportunity! I will absolutely refer him and use his services again, if needed!! Thank you again!
Mark Dickerhoof
Kiyah was awesome! Very easy to work with, and he went out of his way to find better options for me. Also made himself available at off-nominal times, which was great for my work schedule. Highly recommended!
Danielle Vermillion
Kiyah made it happen!!! The whole process was amazing… any time I had questions, big or small, no question was unanswered! As a first time home buyer with a large family! We are so thankful for the RM family!
Ashton Dick
Kiyah was is an absolute pleasure to work with. He knew what he was doing, was patient, and was so helpful from beginning to end. It was actually because of him that the 1+ program worked for my situation. Thanks Kiyah for your help and for answering all my questions.
Ricardo Meyer
Kiyah was very helpful, easy to talk to and made the process incredibly simple.