Kristen Cation

NMLS 2088982

Senior Banker

Kristen's Reviews

Troy Rudloff
While Kristen was very kind and professional throughout the process, lack of clear communication and responsiveness led to me and my wife having to bring significantly more money than anticipated or desired at closing.
Kristen Cation
Reply from Kristen Cation:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Catherine Kendrick
Kristen and her team were excellent. Communicated well and helped close a loan quickly with many moving parts. Thanks so much!
Lloyd Ross
Kristen and the entire Rocket Team were fantastic. They were all very friendly and very easy to deal with. The entire process was very great and the loan was completed within a month. I had started with Chase and they were impossible to deal with and didn't return calls at the end. Kristen and her team communicated extremely well and the entire process was handled very well.
Donna Steibel
Kristen was great! She explained the process, the rates, everything that I needed to know so I had no surprises.
jason davidson
There are not enough starts to properly rate Kristen, she is an amazing professional and 5 stars just doesn't do justice! Kristen is a rockstar and expert in her field. A refi process is intensive, data heavy and requires management of a lot of moving parts, entities and documentation. Kristen is both patient and persistent and seems to make a somewhat stressful experience pleasurable. On top ...There are not enough starts to properly rate Kristen, she is an amazing professional and 5 stars just doesn't do justice! Kristen is a rockstar and expert in her field. A refi process is intensive, data heavy and requires management of a lot of moving parts, entities and documentation. Kristen is both patient and persistent and seems to make a somewhat stressful experience pleasurable. On top of all her professionalism, Kristen's attitude and demeanor is always upbeat, positive and full of good energy. If you want a loan or refi done right, Kristen is the ONE!Read MoreRead Less
Morgan Leyba
Kristen made our loan buying experience smooth and easy. She was prompt to reply via email/phone, and extremely helpful with any questions we had. Great experience overall, thank you Kristen!
Andrea Cuadra
It was wonderful working with Kristen. She promptly addressed all our questions, and closing went smoothly.
Dan Daley
Kristen was a great help and very knowledgeable.
Nina Litten
Kristen was a great help and resource to us throughout the purchase of our new home. Kristen was knowledgeable, professional and always available to answer our questions.