Kristine Webster

NMLS 644661

President's Club Banker

Kristine's Reviews

Samuel Evans
I gave Kristine 5 stars because she made me feel comfortable talking to someone on the phone about what I wanted to accomplish by refinancing, she was very professional and got it done. THANK YOU
Rachelle Milam
I don't write reviews often, but Kristine earned this one.

We recently used Rocket Mortgage for a second mortgage refinance and honestly expected it to be a process. It wasn't. From the first online inquiry to closing, Kristine was patient, responsive, and genuinely personable the whole way through. She followed up at every step without us having to chase anything down.

If you're looking for a home ...I don't write reviews often, but Kristine earned this one.

We recently used Rocket Mortgage for a second mortgage refinance and honestly expected it to be a process. It wasn't. From the first online inquiry to closing, Kristine was patient, responsive, and genuinely personable the whole way through. She followed up at every step without us having to chase anything down.

If you're looking for a home loan expert who actually makes the mortgage process feel manageable, Kristine is it. This was probably the easiest major financial transaction I've ever completed online, and for something this size, that matters. If you're researching Rocket Mortgage loan officers and want someone who will see you through start to finish, ask for Kristine.Read MoreRead Less
christi Bacon
Kristine was amazing. We'd had a little technical difficulty that could have caused us to reschedule. Kristine was able to solve the issue, and everything went smoothly. She was very through and had such an ease about the step-by-step process. Thank you for everything. We weren't kidding that if you're ever in Colorado to look us up. Wishing you continued success.
Christi & Grant
Christine O'Reilly
Kristine was great! It was a pleasure working with her. She explained everything thoroughly and the process was easy. Would highly recommend working with her.
Todd Phillips
Kristine was great. She stayed in contact with me and walked through each task. Making sure I didn’t fall behind. She was very patient with this old man.
jennifer mckee
Kristine was great at answering all of my questions regarding refinancing my mortgage. I did have some negative experiences though:

Sometimes I would send her a text and she would not respond so after a 1-3 days, I had to reach out again and then she would respond. There were many times during the process when my mortgage was just waiting on something before it could move forward in the process. ...Kristine was great at answering all of my questions regarding refinancing my mortgage. I did have some negative experiences though:

Sometimes I would send her a text and she would not respond so after a 1-3 days, I had to reach out again and then she would respond. There were many times during the process when my mortgage was just waiting on something before it could move forward in the process. However, the portal didn't tell me exactly what it was waiting on and neither did Kristine. So several days were delayed. I called the Rocket Mortgage main phone line to get an update since Kristine wasn't responding. At one point, the wait was on verification of my employment. Several days had gone by and I didn't know what the hold up was. I reached out to Kristine and she told me. I was then able to immediately provide the employment verification.

On the day the interest rate was to be locked, I asked Kristine if I could get a lower interest rate before closing if it went down. She said yes, that we were just locking the rate to make sure it wouldn't be higher. When closing approached, the interest rate had gone down by more than 1% and I asked if I could get a lower interest rate. She told me I would have to buy down the rate (and it was price-y). I wish she had explained to me that to me when I originally asked her the rate. I may have chosen to wait on locking the rate.Read MoreRead Less
Vickie Thornton
Very helpful smooth sailing.
Sheri Ervin
Kristine made the loan process easy and smooth. She goes above and beyond with her clients.
Alan Yates
Kristine has been so helpful all the way through our loan process. She is very patient and always available to answer questions. We have referred her to a lot of people.
Michael Whaley
Professional, it’s my belief that Kristine cares about her clients and will do everything she can to make their experience a positive one.