Mallory Richardson

Cleveland, OH

NMLS 1086913

Executive Banker

Mallory's Reviews

Janelle Powell
Loan process was very thorough and professional, and quick like the name Rocket Mortgage. Mallory and her team were very helpful. The Powell's
Linda Glaeser
My loan just closed today and . . . it closed on time and cost less than the estimate. While those are wonderful things, they are only a few of the wonderful things I can say about Rocket Mortgage. This is my 4th Closing/Re-finance and it was THE BEST with no comparison. Not only did they offer the best rates with fair closing costs, the team was wonderful. Each person introduced me to the next ...My loan just closed today and . . . it closed on time and cost less than the estimate. While those are wonderful things, they are only a few of the wonderful things I can say about Rocket Mortgage. This is my 4th Closing/Re-finance and it was THE BEST with no comparison. Not only did they offer the best rates with fair closing costs, the team was wonderful. Each person introduced me to the next person in the process and all were helpful and totally on top of every step, they use technology (e-sign, upload, etc.) to make it fast and easy - even linking to my bank to verify funds was super easy. I absolutely loved the Rocket Mortgage experience and have told everyone how they have completely changed home financing for the better. Rocket Mortgage and its team of professionals exceeded my expectations in every way ;-)Read MoreRead Less
Joe Bender
She was friendly and helpful throughout the whole transaction. She was always willing to and happy to help. She made it a pleasant experience. Thank you
Dennis Carroll
Our experience with Rocket Mortgage and Mallory was painless and efficient. The whole process was very smooth and efficient. We were kept in the loop at all times and knew where the process was and what we should expect. Our experience with Rocket Mortgage was the best we have ever had with a refinance loan.
Ron White
Brilliant young lady, very knowledgeable. She stayed with us all the way.
Alec Tatum
Mallory did a great job with getting the ball rolling and not being too annoying. Great customer service!
Michelle Smith
Mallory is very proficient with her presentation and very easy to talk to and work with. She answered all of my questions and filled in all of the answers to what I needed done to get the job done.
John Codding
Mallory was very helpful in processing our mortgage loan. She is very knowledgable and answered all our questions without any delay. Promote ahead of peers.
Ginnie Rowe
First contact, and all information was taken accurately, I was never asked to repeat, or called back to get more. From this first contact I continued thru my loan with ease.
Thank you for the call backs to see how I was doing with the loan process.
Annette Yarbrough
I wasn't sure what to think about refinancing my home through Rocket Mortgage but the minute I was introduced to Mallory I was at ease. Mallory's first comment was I will be available every step of the way, and boy was she. The follow-up and follow throughs were spot on. My experience with Mallory and the Rocket Mortgage process is number one in my book and I will aways recommend Mallory. It is ...I wasn't sure what to think about refinancing my home through Rocket Mortgage but the minute I was introduced to Mallory I was at ease. Mallory's first comment was I will be available every step of the way, and boy was she. The follow-up and follow throughs were spot on. My experience with Mallory and the Rocket Mortgage process is number one in my book and I will aways recommend Mallory. It is something to get good service but when you get great service you are in it for life. Read MoreRead Less