Manar Hilo

Phoenix, AZ

NMLS 1272538

Executive Banker

Manar's Reviews

Lad Duvall
Responded quickly to my questions, made me feel I was being taken care of.
Brian Chapman
Manar was responsive and professional. She seemed to be compassionate, which is important during these sometimes long, complex transactions. Only one important improvement needed, customers who are frustrated with a process would cope better if folks like Manar to the time to explain WHY things were happening. Rocket Mortgage/Rocket kept saying they were checking my employment--I was annoyed! ...Manar was responsive and professional. She seemed to be compassionate, which is important during these sometimes long, complex transactions. Only one important improvement needed, customers who are frustrated with a process would cope better if folks like Manar to the time to explain WHY things were happening. Rocket Mortgage/Rocket kept saying they were checking my employment--I was annoyed! This happened several times. I did not realize as time passes this information needs to be RE-verified every 30 days. If Manar just explained that, I am reasonable, and I would have understood and I would have had far more patience. Customer service must be direct, clear, and thorough. In all other ways, Manar was great!Read MoreRead Less
Marcia Campbell
Manar is so so wonderful she is so intelligent helpful and fast in everything she do I would recommend her any day anytime she give quick respond and no what she is doing.
Nancy Smith
Manar Hilo has a great personality and she is so easy to work with. This was our second Rocket Mortgage and we are very pleased with the results. Manar was quick to respond to any questions and always professional. She made this experience very enjoyable and the whole process was very quick. She was a delight to work with, and I hope if we ever refinance with Rocket Mortgage again, we have ...Manar Hilo has a great personality and she is so easy to work with. This was our second Rocket Mortgage and we are very pleased with the results. Manar was quick to respond to any questions and always professional. She made this experience very enjoyable and the whole process was very quick. She was a delight to work with, and I hope if we ever refinance with Rocket Mortgage again, we have another opportunity to work with her.Read MoreRead Less
Claudine Sanchez
This is the second time we have worked with Manar regarding a refi through Rocket Mortgage. Once in 2019 on our primary residence and this year 2020 on an investment property. Each time Manar was quick to respond to questions, kept us appraised on each step of the refi and exceeded our expectations. She is a keeper for your company. Thank you Manar.
Andy Hedgecock
I called Rocket Mortgage loads and spoke with Manar Hilo. She was polite, courteous and very informative about the options we had with refinancing. All that said, the thing that stood out was her proffesionalizam and her responsiveness. She returned her calls when she said she would and worked with me on the phone to make sure everything was completed correctly. I am sure she help expodite thing ...I called Rocket Mortgage loads and spoke with Manar Hilo. She was polite, courteous and very informative about the options we had with refinancing. All that said, the thing that stood out was her proffesionalizam and her responsiveness. She returned her calls when she said she would and worked with me on the phone to make sure everything was completed correctly. I am sure she help expodite thing more smoothly if not qucker. Great person to work with.Read MoreRead Less
Darren Sakata
Manar was fantastic! She was so helpful through the whole process. Very knowledgeable and supportive!
Art Coulter
Manar was very helpful throughout the process she made the experience very pleasant.
Fernando Morales
Manar has helped me with a number of my lending transactions. Each time smooth and efficient.
Tom Davis
Manar was very helpful and Professional guided me each step and and was always there to help