Marc Cohen

Detroit, MI

NMLS 22302

Triple Crown Banker

Marc's Reviews

William Burch
Who is Marc Cohen?? I started my initial Rocket Mortgage refi with Kurt Albrecht, somehow was redirected and when I reached out to Kurt for clarification, he never responded. The majority of the Customer Service interaction was automated online services = not really impressed with this part of Rocket Mortgage to be honest with you!
Marc Cohen
Reply from Marc Cohen:

Dear William,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear William,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Chase Headrick
Marc was very helpful and responsive. Always answered my questions even during off hours.
Christina Norris
Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less
Marc Cohen
Reply from Marc Cohen:

Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less

madelyn sawyer
In my opinion Marc Cohen is a super star in helping me with my home loan needs because he listened, he analyzed and he really cared about getting me the perfect loan for me. I cannot thank him enough.
MaryAnn OMalley
Marc Cohen was knowledgeable and very helpful during our recent home equity loan process. He was able to share a vision for us as to what we could accomplish with our home equity loan. Thanks, Marc!
Kim Ibarra
Marc Cohen knows his mortgage stuff - and more! He is knowledgeable, patient, kind and thinks outside of the box. He is professional and works swiftly. Everything was completed with 100% accuracy and way before our rate lock expired. Outstanding Service! Thank you Marc!
Michael Barnes
Marc did a wonderful job working with us and made everything very easy to accomplish. I honestly wasn't quite sure up front if we were going to be able to make it work but Marc managed to find a way and now it's our job to work the rest of it out from here.
Byron Hodge
Marc took the time to understand my needs and expectations for refinance. He is a very experienced professional. Everything was completed as expected, and 100 % accurate. He took my calls quickly, and had coverage when he was unavailable. This was as good as a face to face transaction.
Mike Sigman
Read the other reviews, Marc is definitely the go to guy.
Jennifer Holliday
Marc is very knowledgeable and helped me through the process efficiently. Highly recommend!