Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming ...Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming overwhelmed by the minutia of the process. In short, he was professional, yet sensitive to my needs. I highly recommend Marcello!Read MoreRead Less
Mary Binkley
Mary Binkley
551
he was great to deal with. great asset to your company
Susan Francis
Susan Francis
551
Marcello worked with me and got me a great loan rate and helped me to save 240.00 dollars a month. Hee talked us through all of the forms that we needed to fill out and made us feel that we were in very good hands.
Sandy Wieman
Sandy Wieman
551
Marcello was there for me thru the whole process. If I had any questions I could call Marcello and thing were taken care of. I received exactly what he promised me on the first initial phone call.
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