Mark was exceptionally personable and patient. He thoroughly explained each step and what would happen and when. If it had not been for Mark I may have chosen another company, however after speaking with him I was very comfortable. I felt he was there for us and any questions we had I felt free to ask. He is a wonderful person!
Libby Briscoe
Libby Briscoe
551
Mark was great to work with. He was very professional and thorough with everything. He made the process as easy as possible for us to understand and follow.
Wendy Rose
Wendy Rose
551
I was impressed with Mark's friendliness and knowledge when it came to refinancing our home. I was amazed that if he was unable to immediately take my phone call, he would promptly return it. I was never left wondering what was going on with our loan because of his availablity and knowledge. I really appreciated his friendliness and honesty which seems rare these days.
Elizabeth Quillian
Elizabeth Quillian
541
Mark worked really hard to get my second home refinanced. There were a couple times the mortgage tried to go south but he was able to bring it back on track. There was one missed item that caused a little delay in closing but he is very easy to work with and overall I would recommend him to my family and friends.
Vickie Plasterer
Vickie Plasterer
551
Mark is professional in his offering of a mortgage loan. He explains ever stage of the loan process. Personable. friendly, funny at times. paid attention to our wants, making every effort to meet our desires.
Silvia Martinez
Silvia Martinez
551
An excellent professional who knows what he is offering you and always willing to help you for the best. Very educated professional and my experience was like I have never seen before.
Gayla Germain
Gayla Germain
551
Mark was great. He is very knowledgable, practical, efficient, responsive and cordial. I don't know what more one could ask for in a mortgage consultant. He's the best!
Paul Briscoe
Paul Briscoe
551
When my refinance went south with the bank that originally did my mortgage, Mark stepped in and saved the day. We were doing a home renovation project and our bank was not able to respond in a timely manner or meet the terms that we originally agreed on. The whole process took nearly 4 months and I had nothing to show for it.
After talking with Mark for about 30 minutes, he was able to get the ...When my refinance went south with the bank that originally did my mortgage, Mark stepped in and saved the day. We were doing a home renovation project and our bank was not able to respond in a timely manner or meet the terms that we originally agreed on. The whole process took nearly 4 months and I had nothing to show for it.
After talking with Mark for about 30 minutes, he was able to get the paperwork ready to go and start us down the path to getting refinanced. The Rocket Mortgage app was excellent and what I thought was a nightmare turned into a dream. Within 45 days we had closed with Rocket Mortgage. Throughout the whole process Mark stuck with us, answered questions, and advocated for us within his organization.
Mark was always there to answer my questions. Better yet if he didn't know answer, he knew where to get it!!! Even 6 month or more after the "Loan Closing and All", I call him for some "Info" I needing because I could not find the papers. In just a few minutes Mark had the "Info" E-mailed to me!!! "It was a pleasure do business with Mark" Thank You Blessing, steve q
Jim Belcher
Jim Belcher
551
Worked with us from start to finish, and kept us informed at all times.
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