Mark Lavender

Cleveland, OH

NMLS 198269

Triple Crown Banker

Mark's Reviews

Karl Leiningen
Mark and the whole Rocket Mortgage team were really impressive. From his first call and introductory email, I knew that Mark was a true professional and that the entire refinancing process would run smoothly. He is knowledgeable and competent and I always felt that I was his only client! Mark was always quick to answer any questions we had and made sure that we were kept up-to-date about our ...Mark and the whole Rocket Mortgage team were really impressive. From his first call and introductory email, I knew that Mark was a true professional and that the entire refinancing process would run smoothly. He is knowledgeable and competent and I always felt that I was his only client! Mark was always quick to answer any questions we had and made sure that we were kept up-to-date about our application. We would highly recommend Mark to anyone who is looking to get a mortgage or refinance. Thanks again for making the refinancing of our home such an easy process!Read MoreRead Less
Nancy Barrett
I had wanted to refinance for awhile and the Rocket Mortgage ad kept popping up on my Facebook. After trying other financial institutions without finding anything within my payment range, I decided to call Rocket Mortgage. From the first moment Mark and his team were wonderful, patient, professional, knowledgeable, kind and caring. I learned a whole lot about mortgage forms. Thanks to Mark and...I had wanted to refinance for awhile and the Rocket Mortgage ad kept popping up on my Facebook. After trying other financial institutions without finding anything within my payment range, I decided to call Rocket Mortgage. From the first moment Mark and his team were wonderful, patient, professional, knowledgeable, kind and caring. I learned a whole lot about mortgage forms. Thanks to Mark and his team.Read MoreRead Less
Jacqueline Brown
Mark was so polite,helpful to the max. His prompt responses were appreciated . He was willing to go the extra mile to help.
Robin DeWolfe
Mark was and is amazing. I was nervous about taking this step but he was patient, explained things multiple times without complaining, and held my hand!! I am soooo thankful!
Jeremy Wilkerson
Worked with Mark on a refinance. He was extremely knowledgeable, available, and not pushy. He provided the required info, options, and recommendations. Hopefully I won't need to work with him again soon but if the need arises I'd welcome working with Mark. Thanks for all your help Mark!
Scott Grimmette
Great service I had a great experience Thanks!
Cindy Parker
Mark was always available to us during his part of the loan process. If not available right at that moment, he always contacted us and responded in a timely manner.
He was very helpful as we started the loan process and did so in a professional and caring manner. We felt that we were important as clients.


James Bible
Mark was very attentive during the entire re-finance process. Highly recommended.
Jeff Bjornstad
This is the way to do a refinance. All done over the phone or computer. Mark and Rocket Mortgage made it so easy. They worked with us according to our schedule. Great job Mark and Rocket Mortgage.
Jackie Goyos
It was a true pleasure to work with Mark. He was extremely helpul, friendly and knowledgable. He made the process easy and was super prompt to respond to all my questions and concerns. he was patietn with me and all of my questions. I would highly recommed Mark to anyone looking to fincance or refinance their home!