Mark Renfrew

NMLS 31141

Senior Banker

Mark's Reviews

Curtis Pinney
Mark was great to work with. He explained everything as we worked through the refi. He returned calls promptly or was available when I called.
Laurice Mitchell
Mark Renfrew was excellent. He took my application over the phone, walked me through the online portion of the application process and gave me his direct contact information. Mark was quick to provide answers to all of my questions and gave me correct expectations for the complete refinancing process.
With Marks help I was able to go from application to closing in about 15 days during this Covid-19...Mark Renfrew was excellent. He took my application over the phone, walked me through the online portion of the application process and gave me his direct contact information. Mark was quick to provide answers to all of my questions and gave me correct expectations for the complete refinancing process.
With Marks help I was able to go from application to closing in about 15 days during this Covid-19 era.
I highly recommend Mark!Read MoreRead Less
Irene Pearlman
Mark was extremely knowledgeable and pleasant to work with. He provided me with all the information I needed about the loan and was very helpful all through the process to move things along quickly. A real pleasure to have such a competent and nice person to assist and what is sometimes a stressful process.
Prasad Thummalapalli
Mark is very professional in answering questions
Jim Kelsey
Mark was very professional and took the time to explain all our options. We had him go through many different scenarios. He took the time to call and make sure he had the details of what we were asking for and made changes quickly and sent us updates. He responded to our calls efficiently even during odd hour because we were only available after work hours and we were in different time zones. ...Mark was very professional and took the time to explain all our options. We had him go through many different scenarios. He took the time to call and make sure he had the details of what we were asking for and made changes quickly and sent us updates. He responded to our calls efficiently even during odd hour because we were only available after work hours and we were in different time zones. His personality seemed to matched ours well.Read MoreRead Less
Vera Harrell
Mark is always available or calls you back to answer your questions.
Raymond Arvelo
Excellent customer service Mark always keep us posted Is in all the process from the beginning to the end. I recommend you to contact Mark for your next mortgage.
Mark Renfrew
Reply from Mark Renfrew:

Dear Raymond,

Thank you for your review. I am happy to hear you felt informed and updated throughout your loan process. I sincerely appreciate your recommendations. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist.

Christina West
Mark was knowledgeable, helpful, always kept us up to speed on what was going on and made the process easy.
Jennifer Caprioni
Mark did an great job! He was always available to answer any questions. He knows the field inside and out. Very experienced.
Cheryl Andrzejczak
He always responded when we reached out with any questions or concerns we had during the process.