I have worked with Matt twice in the last 6 months and he just continues to get better...if that's even possible!! Matt is very patient and very knowledgeable. He works constantly and he makes me feel like I'm his only client, which I know is not true but the level of attention to detail and response time is very, very exceptional. I could never have accomplished this goal of buying a new property ...I have worked with Matt twice in the last 6 months and he just continues to get better...if that's even possible!! Matt is very patient and very knowledgeable. He works constantly and he makes me feel like I'm his only client, which I know is not true but the level of attention to detail and response time is very, very exceptional. I could never have accomplished this goal of buying a new property without him. Matt made every step so easy for me. I'm very thankful!!!Read MoreRead Less
raquel cervantes
raquel cervantes
551
To a very knowledgeable and customer friendly person. Made it very easy for me to undertake the enormously difficult task of buying or refinancing a home. Matt, you always kept me informed and that made it the difference. I would highly recommend you.
Jim Beatty
Jim Beatty
551
My experience from front to back on my refinance was fluid. Matt was very helpful and informative. Any questions and or issues were addressed quickly and thoroughly. I will deal with Matt again in the future for any other needs I may have. I would also refer Matt directly to anyone I know.
courtney nicholson
courtney nicholson
551
Matt was OUTSTANDING! In explanation, follow-up, and customer questions that i may have had during the process..
Linda Wagner
Linda Wagner
551
Very helpful and patient
Joseph Owmby
Joseph Owmby
551
Excellent service from origination to closing!! I've done a couple of refi's and this one, with Matt, was by far the smoothest and fastest. A true professional. We had kept in touch over the course of a couple months at my request. So, I appreciate you remembering me when conditions matched my needs, then reaching out. Your professionalism, efficiency, and integrity were stellar. Thank you!
Mihaela Lynum
Mihaela Lynum
551
Matt is THE BEST agent that me and my husband ever communicate at all times. When we first contacted Rocket Mortgage , Matt explain very nice, clear, with patience using easy to understand words everything that me and my husband needed to know. Matt helped our family to see the sun shining above the roof of our house and he bought joy and happiness in our family by helping us to sign up with ...Matt is THE BEST agent that me and my husband ever communicate at all times. When we first contacted Rocket Mortgage , Matt explain very nice, clear, with patience using easy to understand words everything that me and my husband needed to know. Matt helped our family to see the sun shining above the roof of our house and he bought joy and happiness in our family by helping us to sign up with Rocket Mortgage to payALL of our debts off. Through ALL the help and guidance that we received from Matt, today we are debt free. I cannot describe how happy we are. Thank you very much Matt Ernest for EVERYTHING. I will always recommend Matt to family and friends who are tired of being slaves of high interest payments and big financial debts. THANK YOU TO MATT EARNEST FOR BEING DEBT FREE TODAY.Read MoreRead Less
Billie Constant-Hutchcraft
Billie Constant-Hutchcraft
551
Matt is a normal person who understands normal people… he doesn’t speak “jargon” and doesn’t try to sell you something. He legitimately wants to help and thankfully, the better he can us - the better he is able to pay his own bills.
Smooth process. Easy to use app and website.
Matt bridged the gap between the “back office” and us - keeping things moving and working with us on snags.
Overall ...Matt is a normal person who understands normal people… he doesn’t speak “jargon” and doesn’t try to sell you something. He legitimately wants to help and thankfully, the better he can us - the better he is able to pay his own bills.
Smooth process. Easy to use app and website.
Matt bridged the gap between the “back office” and us - keeping things moving and working with us on snags.
Overall making a very stressful and sometimes difficult process easy and quick. Thank you Matt!!Read MoreRead Less
De Malone
De Malone
551
Matt helped me right from the start and stayed the course. I didn't get dumped onto someone else. I know, he's young but he is always learning, taking notes and sharing information. He helped me when there was no else who would. He also helped me find a GOOD bank to park the money so it could begin earning interest while I get my ducks in a row! I live in Goldsboro, NC. So for senior citizens, ...Matt helped me right from the start and stayed the course. I didn't get dumped onto someone else. I know, he's young but he is always learning, taking notes and sharing information. He helped me when there was no else who would. He also helped me find a GOOD bank to park the money so it could begin earning interest while I get my ducks in a row! I live in Goldsboro, NC. So for senior citizens, young people starting out and even those who just no sure if it is possible; Ask For Matt Earnst at Rocket Mortgage.Read MoreRead Less
Brandon Brown
Brandon Brown
551
Matt helped me each step of the way, and kept me updated through the whole process. Guy deserves a raise!!
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