Matthew Ross

Cleveland, OH

NMLS 198169

Triple Crown Banker

Matthew's Reviews

Dennis Reynolds
Matthew, you did an outstanding job for us, from the start until the end. You were able to answer all our many questions and take the time to update us on the progress of our loan. Thank you so much for making this possible for my husband. You made his dream come through to start his business. God bless you. May you continue to do this for many more people like us who desire a chance,
Craig Schuchardt
This entire process was very easy, and Matthew was a big part of that.
Brenda Radcliffe-Spiller
Matthew made the process quick & easy. He was available @ anytime if I had a question. Very much a pleasant experience w his professionalism.
Thank you!
Stephen Slater
Working with Matthew Ross from beginning to end was, by far, the most relaxed and worry free experience I have ever had when involved in any type of financing. He was extremely informative and considerate to my needs and would highly recommend his services to all those seeking refinance or other mortgage concerns.
Cynthia Ebmeyer
Matthew Ross was very knowledgeable about refinancing our mortgage. He kept us informed. He went above and beyond to answer all of our questions. It was wonderful to do much of the paperwork from home on a weekend. I would highly recommend Matthew Ross.
Kris Henry-Turner
I would ABSOLUTELY recommend Matthew Ross at Rocket Mortgage to handle any of your refi or home mortgage needs! We first went with another well rated lender through Lending Tree for a refi as we are adopting a child; they promoted a "better and less expensive" product and a timely close. Matt encouraged us to do what was best but added his honest advice about what others may promise and ...I would ABSOLUTELY recommend Matthew Ross at Rocket Mortgage to handle any of your refi or home mortgage needs! We first went with another well rated lender through Lending Tree for a refi as we are adopting a child; they promoted a "better and less expensive" product and a timely close. Matt encouraged us to do what was best but added his honest advice about what others may promise and continued to follow-up. When the other lender's promise of better service, a low cost product with timely close turned out to be nothing but delays and overall poor service, Matt and Rocket Mortgage stepped in with an even better product, gave us credit for the cost already incurred with the other lender, and we closed in less than 20-days. If you want professionalism, excellent customer service, and a superior product, trust Matt and his team at Rocket Mortgage! We will be back for our next home purchase!Read MoreRead Less
Annette Rupp
Very nice guy, actually has a sense of humor.
John Whaley
Did a great job always had the right answers. and I knew I could contact him via email or phone. He made the loan process extremely easy.
Connie Sanders
We were very impressed with the service that we received through Matt Ross. He was very prompt on getting back to us on loan terms. The loan closing was explained to us every step of the way. We would recommend Rocket Mortgage and Matt Ross to anyone that is looking to buy a house or refinance.

Paul and Connie Sanders
Ellen Briones
We have obtained mortgage loans and refinanced a few times in the past. Without exception Matthew Ross has been the most experienced, informed, intuitive and helpful mortgage lender we have ever had the pleasure to work with. My wife and I looked at online reviews for mortgage companies prior to refinancing. We'd seen the Rocket Mortgage ads on TV and decided to give them a try after reading ...We have obtained mortgage loans and refinanced a few times in the past. Without exception Matthew Ross has been the most experienced, informed, intuitive and helpful mortgage lender we have ever had the pleasure to work with. My wife and I looked at online reviews for mortgage companies prior to refinancing. We'd seen the Rocket Mortgage ads on TV and decided to give them a try after reading favorable reviews. My wife called and reached Matt as she has always handled our loans in the past. From that first call Matt continued to exceed our expectations. He made the mortgage process truly effortless for us. It really is a ROCKET mortgage experience as the whole thing took less than 6 weeks and the online process was truly an online process-no paper forms-until the final closing which was scheduled by Rocket Mortgage. The closing officer came to our home and 45 minutes later we were DONE! If you are lucky enough to get Matt as your mortgage officer you can really sit back and just let the process go forward with minimal intervention on your part. We've given out his business cards to several friends and we unconditionally recommend Matt and Rocket Mortgage to anyone interested in a first mortgage or refi.Read MoreRead Less