Michelle is absolutely a 5 star officer!!! Her professionalism, confidence when I was overwhelmed, care, communicativeness, and knowledge even beyond the expected scope of her role make her the best person to manage the loan process from start to finish! I asked so many questions, after hour emails, and Michelle was thorough, reassuring and efficient. They may be a high volume team but I never ...Michelle is absolutely a 5 star officer!!! Her professionalism, confidence when I was overwhelmed, care, communicativeness, and knowledge even beyond the expected scope of her role make her the best person to manage the loan process from start to finish! I asked so many questions, after hour emails, and Michelle was thorough, reassuring and efficient. They may be a high volume team but I never felt my case, which was less straightforward, wasnt being handled with the utmost consideration. Thank you so so much Michelle!!!Read MoreRead Less
Danielle Pillion
Danielle Pillion
551
I wanted to take a moment to share my sincere appreciation for Michelle Norman, who recently assisted me as my loan assumption officer. From the very beginning, Michelle demonstrated remarkable patience and took the time to thoroughly explain every detail of the mortgage assumption process. Her clear and detailed responses to all my inquiries gave me great confidence throughout the process.
...I wanted to take a moment to share my sincere appreciation for Michelle Norman, who recently assisted me as my loan assumption officer. From the very beginning, Michelle demonstrated remarkable patience and took the time to thoroughly explain every detail of the mortgage assumption process. Her clear and detailed responses to all my inquiries gave me great confidence throughout the process.
Michelle was always quick to respond, and her communication was both professional and compassionate. She personally spoke with me on the phone and showed genuine respect. Her dedication made me feel that my loan was truly in good hands.
Her support made a significant difference in making this experience as stress-free as possible.
Thank you for having such a dedicated and thoughtful professional on your team.Read MoreRead Less
Chris Russell
Chris Russell
551
Michelle made the entire process easy and stress free.
Jason Powell
Jason Powell
551
Experience was easy and stress-free.
Mary Jones
Mary Jones
551
Michelle made this experience stress-free. She is friendly, very competent, does what she says she is going to do, and was a delight to work with.
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