Michael was very professional and he kept us informed with the progress of our loan. He was easy to contact and was always able to answer our questions and everything he told us was correct. We would Definitely recommend Michael and Rocket Mortgage.
Sheila Coriasso-VanSickle
Sheila Coriasso-VanSickle
551
Excellent customer service. Fast and efficient. Would recommend to everyone. Very happy with experience.
David Silvia
David Silvia
551
My contact person was Michael, knowledgeable, pleasant and great communication skills., he explained the process and it commenced as he said. Great person, great company.
Michael-Lana Kuykendoll
Michael-Lana Kuykendoll
551
Really only communicated with Michael once or twice but the whole process with Rocket Mortgage was simple and smooth.
Barath Raj
Barath Raj
551
Michael was very responsive and professional. I was very happy with the overall experience.
Billy Hyden
Billy Hyden
551
Very professional good to work with.
Jaime Bocek
Jaime Bocek
551
He was very helpful, listened to my needs and assisted with providing me the service and the loan that best fit them. He was supportive as I was in the middle of a divorce and the papers were holding up my loan so he listened to my whining. He was very friendly and personable.
Ryan Aker
Ryan Aker
541
Michael was very helpful and always got back to us on the loan issues or status!! Getting a loan these days is no easy task but it helped having him in your corner to answer questions or explain what was missing!
Mike Copeland
Mike Copeland
551
He was very helpful and friendly.
Yadir Najera
Yadir Najera
551
When I first received the call from Michael. I wasn't really interested in working on a refinance. Michael was able to answer questions and without any pressure give options that after further review with my spouse and joint tenant on title we decided to move forward with the refinance of the existing note. Michael would follow up with me and made it a smooth transaction. I had no worries that all...When I first received the call from Michael. I wasn't really interested in working on a refinance. Michael was able to answer questions and without any pressure give options that after further review with my spouse and joint tenant on title we decided to move forward with the refinance of the existing note. Michael would follow up with me and made it a smooth transaction. I had no worries that all was taken care of as Michael was able to communicate via email and phone. Thanks Michael for the great customer service you provided.Read MoreRead Less
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