Mike Elahi

Detroit, MI

NMLS 1523697

Triple Crown Banker

Mike's Reviews

Kris Johnson Greening
Compared to my experience the first time I financed a mortgage with Rocket Mortgage, I give Mike an average score. He encouraged me to refinance my loan, but he did not give me much information on why I should/what benefit to me a refinance would give. I did my own research and decided on my own that it was in my best interest. It would have been helpful if he could have helped me figure this ...Compared to my experience the first time I financed a mortgage with Rocket Mortgage, I give Mike an average score. He encouraged me to refinance my loan, but he did not give me much information on why I should/what benefit to me a refinance would give. I did my own research and decided on my own that it was in my best interest. It would have been helpful if he could have helped me figure this out. After I decided to refinance, I didn't have interaction from him through the process. Last time I financed with Rocket Mortgage, my account rep contacted me throughout the whole process, giving me updates, answering questions, etc.Read MoreRead Less
Mike Elahi
Reply from Mike Elahi:

Dear Kristine,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better explanation for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to...Dear Kristine,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better explanation for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Bernie Connelly
Mike did a great job keeping my mortage application on track, and got it closed in good time.
Ben Austin
Mike did a great job in very unusual circumstances. He made the process run smoothly.
Miguel Di Cristina
Excellent customer relationship maner
Laurel Becnel
Mike is great to work with for new or refinanced loan. He worked to get me the best APR and terms. He was very responsive even as we worked together in the late evening and weekend. He went above and beyond the norm.
Bill Deem
Great communications, all questions answered
Joey McEachan Kellogg
Mike went above and beyond for our refinance this year. He was very responsive to all our questions and made the entire process so easy. I was never in the dark or wondering what would happen next. the online Rocket experience with Mike's direct communication were a perfect combination. Thank you again!
Luella Mosley
some confusion over documents needed.
Jay Jones
Excellent experience everything happened in a timely and professional manner
Brian Betz
Very smooth process. When faced with an issue, Mike was able to solve it.