Nick Francis

Cleveland, OH

NMLS 2681416

Senior Banker

Nick's Reviews

Gary Bosse
Hi, I wish that Nick would have talked about the insurance & taxes being affected, I feel like I've been thrown under the bus.
Nick Francis
Reply from Nick Francis:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Kristopher Stevens
With the upmost professionalism and speed of closing, ease of tasks, would recommend Nick to close to anyone who asks. Thank you for everything you do.
Ed Alford
Nick was excellent the entire process. Every question was answered and he respected my time by being flexible with our meetings. Couldn't ask for a better banker. Thanks Nick.
Ryan Stridde
Nick was wonderful to work with! His commutation was always to the point and helpful, and he made our refinance process as smooth as it could be.
Leslie Caufield Plesac
Throughout the entire refinance process, Nick was available to answer my questions and to take the actions needed to make my refinance a sound decision for me.
He is well informed, helped me understand the process and options available and ensured that I was able to accomplish the intended outcome. I would recommend Nick to anyone looking to purchase or refinance. It was truly a great experience ...Throughout the entire refinance process, Nick was available to answer my questions and to take the actions needed to make my refinance a sound decision for me.
He is well informed, helped me understand the process and options available and ensured that I was able to accomplish the intended outcome. I would recommend Nick to anyone looking to purchase or refinance. It was truly a great experience from start to finish.Read MoreRead Less
Richard Stepanski
Nick was helpful and efficient from start to finish. He also gave me useful information on repayment options. I would recommend Rocket to everyone based upon my experience.
Ed Yamashita
Nick was very friendly, professional, knowledgeable and accessible. he was always there to answer all my questions. when he did not have the answer he always called me back quickly after he found the answer.