Nick Pason

Detroit, MI

NMLS 1159976

Triple Crown Banker

Nick's Reviews

Ray McGhee
Nick Pason did an excellent job on my refinance. He kept me abreast of all deliverables throughout the process and was very responsive.
bryon boyd
I couldn't be more pleased with the whole experience. From my first contact with Perla Villanueva to Nick Pason all the way to the appraiser and the loan document closer, nothing but friendly, quick and completely professional service. I would recommend Rocket Mortgage to anyone in a heartbeat.
Thanks to all involved!
Bryon Boyd
Zach Ambruch
Everything went well until the rest of the team I guess got involved. Details changed and things promised seemed to change.
Nick Pason
Reply from Nick Pason:

Thank you for reaching out. I see that you have been connected with Gloria Shoulders from our senior research team, regarding your concerns. She will be your best point of contact moving forward regarding this matter.

Harry Eisner
It seemed the progress was slow.
Rachel Little
Nick was absolutely wonderful. He was so patient and took time to explain all the details to me for my refinance. I will definitely call him if I ever need anything else mortgage related.
Donna Evans
Nick was great to work with, but the appraisal situation was very slow.
Kevin Grantier
Great person to work with
Michael McCullen
While Nick was professional, the delay in getting this done was not. Firstly not all the debt to pay was not included and papers had to be redone. Then another issue with closing docs. This delayed things over a week again when we had payments due. Communication could have been better.
Nick Pason
Reply from Nick Pason:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Charles Maynard
Nick did a great job walking me through the process and was always very prompt to answer my calls! Great job!
Helen
Was pleased with Nicks hands on. Anytime I reached out to him he was very prompt in answering my concerns! No complaints here!