These days it is hard to find a pleasant, knowledgeable person on the other side of the phone line especially when you're taking some very important step in your life. Things like getting a mortgage or refinancing your old mortgage. This is not a commercial or infomercial but a real-life experience. Recently I decided to refinance my mortgage. I called Rocket Mortgage. On the other side of the ...These days it is hard to find a pleasant, knowledgeable person on the other side of the phone line especially when you're taking some very important step in your life. Things like getting a mortgage or refinancing your old mortgage. This is not a commercial or infomercial but a real-life experience. Recently I decided to refinance my mortgage. I called Rocket Mortgage. On the other side of the line was Mrs. Nikki Mariner, a banker with Rocket Mortgage company. From the beginning, I sensed that Mrs. Mariner was exactly what the doctor ordered. Knowledgeable, pleasant and spontaneous. Seldom I had a great talk with a customer representative like I had with Mrs. Mariner. Next time when you need a helping hand in buying or refinancing a house and when you'd rather have a friend on the other side of your inquiry than a predator, call Mrs. Nikki Mariner.Read MoreRead Less
Robin Hanna
Robin Hanna
551
Niki was so friendly and helpful. She made the whole process enjoyable!
Robert Graves
Robert Graves
551
Nikki was absolutely great. She did an amazing job communicating and ensuring we were getting exactly what we wanted in our refinance. She was very timely in all of her work but also friendly at the same time. She I a great person and we highly recommend her.
James McEwen
James McEwen
551
Quick to answer any concerns very knowledgabl
Gordon Sherman
Gordon Sherman
551
A joy to work with. Always pleasant and she sounded like she had a smile on her face when talking with us. Will definitely recommend her to others. Thinking of purchasing a income property, will be contacting her when ready to proceed!
Marcia Byrne
Marcia Byrne
551
The entire process went flawless, from our first call to closing time. Thanks for one more business opportunity and looking forward to buying at least 2 more! :)
Oliver Lewis
Oliver Lewis
551
Nikki was very knowledgeable and responsive. She was very helpful and courteous she always had the answer to my questions.
Sharon Dobson
Sharon Dobson
551
Nikki was very professional and always available. Refinancing isn't easy yet things went very smoothly with Nikki. What I liked the most was that after I showed interest in refinancing she phoned me and sent an email which landed her the account.
Linda Capetillo-Cunliffe
Linda Capetillo-Cunliffe
551
Nikki was fantastic to work with. I was amazed at how quickly the refi went from my first call to signing closing docs. Nikki kept the project moving along and was extremely responsive to any questions I had. She made a process that can be challenging, easy and painless. I loved working with her and highly recommend her. She's the best!
Kathy Bennett
Kathy Bennett
551
Nikki was great to work with; explaining each step and what was needed as we moved through the process. She was very pleasant to work with, made it all very smooth!
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