I cannot begin to explain how everything Omar did for us, changed my parents' life situation. Omar recently assisted us through a refi and from the moment he answered my call he was helpful, patient with our many questions, and knowledgeable in every aspect of the refi process. The personal attention he offered was amazing, as if we were his only clients. Not only did Omar display a professional ...I cannot begin to explain how everything Omar did for us, changed my parents' life situation. Omar recently assisted us through a refi and from the moment he answered my call he was helpful, patient with our many questions, and knowledgeable in every aspect of the refi process. The personal attention he offered was amazing, as if we were his only clients. Not only did Omar display a professional and dedicated work ethic, he never steered us wrong and always did what he said he would do. Never any surprises, real genuine. In the end, Omar was able to save my parents from drowning in a high interest rate loan, cut their mortgage practically in half, and gave them back control of their already fixed income. In my opinion, Rocket Mortgage has the most brilliant strategy for creating and keeping clients, they hire associates like Omar Alfaear that work hard for the consumer's ultimate financial success. I will be referring all my friends and family to Omar. Read MoreRead Less
Bud Edwards
Bud Edwards
551
Very knowledgeable and friendly. Always had the right answer for me. Professional.
Cindy Atwell
Cindy Atwell
551
Omar was great. He in contact with me to a make sure there were no questions and that everything was moving along smoothly. Excellent customer service and a smooth process.
Claudia Hubbard
Claudia Hubbard
551
He was very knowledgeable and he was a big help.
Karen LeBlond
Karen LeBlond
551
I think from the very start Omar was always there to answer any questions I had....and there were a lot because my computer had gone down and for three weeks or more I mostly could not get anything done via Internet. Also the things I did send via my scanner were inferior to the point of distraction but Omar was very patient. he knew the problem I was having and with no internet at my house i ...I think from the very start Omar was always there to answer any questions I had....and there were a lot because my computer had gone down and for three weeks or more I mostly could not get anything done via Internet. Also the things I did send via my scanner were inferior to the point of distraction but Omar was very patient. he knew the problem I was having and with no internet at my house i had to plan a trip to town to send so he called on every occasion when i needed to be made aware of anything. Basically I knew it would probably go through at a good rate as it was not for a whole lot of money and my house appraised high but for me the personal attention is what counted. I went from a reverse mortgage flexible interest that was getting too high each month for me to keep up with it. Now with all the help from Omar i am paying a small amount more each month and at least paying on principal too.Read MoreRead Less
Matt Ralsten
Matt Ralsten
551
Knowledge, fast service and excellent customer service! Great online service! Would not hesitate to Use Omar and Rocket Mortgage again!
Becky Evans
Becky Evans
551
Omar was so helpful and charming. I felt that he was really interested in me and my financing needs. I would definitely recommend him and Rocket Mortgage to anyone looking to refinance.
Diana Calixto
Diana Calixto
551
I was every pessimistic the morning that my husband asked me to speak with Omar about refinancing our home. I still had a bad attitude about the last lender that took up our time and money, with no results!! I agreed to talk with Omar, but kept my pessimistic/negatived attitude!! I would have to say I was even a bit rude to Omar. He stayed positive and pleasant through the entire conversation. He...I was every pessimistic the morning that my husband asked me to speak with Omar about refinancing our home. I still had a bad attitude about the last lender that took up our time and money, with no results!! I agreed to talk with Omar, but kept my pessimistic/negatived attitude!! I would have to say I was even a bit rude to Omar. He stayed positive and pleasant through the entire conversation. He answered all my questions and even sent me emails with info I asked about. I was ready to move forward by the end of our conversation!! He is awesome!! Omar never stopped being there for us from 1st call to even after close. I am a very HAPPY CUSTOMER!! Thank you Omar for being the super star !!Read MoreRead Less
Cynthia Branch
Cynthia Branch
551
He never let me feel like I was in this alone. He was right there to answer every question that I had. He even advised me on some things that I needed hhis advice on. It was an amazing experience from start to finish. I would recommend him and Rocket Mortgage to anyone needing to finance or refinance a home.
Jack Schwartz
Jack Schwartz
551
Incredible member of Rocket Mortgage. Answered all my questions about the loan.
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