Omar Alfaear

Detroit, MI

NMLS 1551862

President's Club Banker

Omar's Reviews

Jeff Casillas
Omar was great to work with. The process moved fast and smooth. I recommend him to anyone looking for a home loan.
Christina Castillo
Omar was the man for my job. He helped me out immensely. From showing me how to find items on my computer, to inserting info to my e-mail to send out. I couldn't figure out how to send the paper work in thru the computer so I sent it all to him to forward for me. OMG even when he was on his vacation. He was a doll and didn't loose his patience with me. For me he was a blessing. He deserves more ...Omar was the man for my job. He helped me out immensely. From showing me how to find items on my computer, to inserting info to my e-mail to send out. I couldn't figure out how to send the paper work in thru the computer so I sent it all to him to forward for me. OMG even when he was on his vacation. He was a doll and didn't loose his patience with me. For me he was a blessing. He deserves more then the Excellent!Read MoreRead Less
Marila Allen
Omar was very knowledgeable and helpful throughout the process. I appreciated that he gave me a phone number that was a direct line to him so I could feel free to call him with any questions I had about the process.
Douglass Brown
Omar was great. He made the whole process so easy and helped us out so much it was life changing for my family. He made things happen that I didnt think of or think were possible. I highly recommend him. And have passed his name and Rocket Mortgage on to everybody I know looking for housing needs
William Tichy
very good job you helped me a lot
Jim Anibas
We did not receive our good faith refund!! You said we would get it back to apply to the 170000 cash out we needed to pay a loan off. Because YOU never said we would get a paper check. This is bad buisness!! as the husband there will be no recommendations from myself to other people wanting to refinance!
Omar Alfaear
Reply from Omar Alfaear:

Dear Jim,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals and provide you with a seamless experience. I wanted to sincerely apologize if there was an opportunity where I could have set better expectations, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if ...Dear Jim,

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals and provide you with a seamless experience. I wanted to sincerely apologize if there was an opportunity where I could have set better expectations, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Mike Burdick
Omar Alfaear made the entire VA refinancing process so easy and streamlined that over one phone call we had all the particulars sorted out and the wheels are set in motion for a VA fixed 2.99% refinance. YES you read that correctly, 2.99%. Thank you Omar.
Joey Butler
Great and helpful. Thanks for your help
Anita Castellano
Omar was very knowledgeable & professional. He walked me through every step & took the time to assist me with tech support when sending documents. If he hadn’t made the process so easy for me, I probably would have gone to my local bank. He kept all of his promises & answered all of my questions in a timely manner. Because of Omar, I would highly recommend Rocket Mortgage to everyone!
Cassandra Earls
Omar was extremely attentive to me. I was literally in tears because I felt like someone actually cared about lessening the weight on me for the first time in a long time. He was positive and upbeat and made sure I had the info I needed to feel comfortable thru the process of refinancing my home. Great customer service, very knowledgeable in his field. He said “have no fear Omar is here” and I ...Omar was extremely attentive to me. I was literally in tears because I felt like someone actually cared about lessening the weight on me for the first time in a long time. He was positive and upbeat and made sure I had the info I needed to feel comfortable thru the process of refinancing my home. Great customer service, very knowledgeable in his field. He said “have no fear Omar is here” and I believed he meant it. 5 stars to Omar! Thank you!Read MoreRead Less