Omar Alfaear

Detroit, MI

NMLS 1551862

Executive Banker

Omar's Reviews

Anita Castellano
Omar was very knowledgeable & professional. He walked me through every step & took the time to assist me with tech support when sending documents. If he hadn’t made the process so easy for me, I probably would have gone to my local bank. He kept all of his promises & answered all of my questions in a timely manner. Because of Omar, I would highly recommend Rocket Mortgage to everyone!
Cassandra Earls
Omar was extremely attentive to me. I was literally in tears because I felt like someone actually cared about lessening the weight on me for the first time in a long time. He was positive and upbeat and made sure I had the info I needed to feel comfortable thru the process of refinancing my home. Great customer service, very knowledgeable in his field. He said “have no fear Omar is here” and I ...Omar was extremely attentive to me. I was literally in tears because I felt like someone actually cared about lessening the weight on me for the first time in a long time. He was positive and upbeat and made sure I had the info I needed to feel comfortable thru the process of refinancing my home. Great customer service, very knowledgeable in his field. He said “have no fear Omar is here” and I believed he meant it. 5 stars to Omar! Thank you!Read MoreRead Less
Barry Darsey
Omar was friendly, patient, and thorough. He made things easy to understand regarding our refinancing process. Our loan did not work out the way we verbally agreed to, and I think that Omar could have taken an additional step to make sure that our unfortunate circumstance did not happen. However, he did admit he did not know why things turned out the way they did and could not provide an ...Omar was friendly, patient, and thorough. He made things easy to understand regarding our refinancing process. Our loan did not work out the way we verbally agreed to, and I think that Omar could have taken an additional step to make sure that our unfortunate circumstance did not happen. However, he did admit he did not know why things turned out the way they did and could not provide an explanation as to why we walked away from closing with significantly less money than expected.Read MoreRead Less
Omar Alfaear
Reply from Omar Alfaear:

Dear Barry,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any...Dear Barry,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Robert White
Quick and efficient. Knew what he was doing and able to communicate to to me exactly
Wolf Arola
Omar was very professional at all time during the entire process. He ensured there was communication and continuity.
Mark-Helen Haro
Omar you did a great job and we felt you really wanted to help us. Thank you so much!
Fred Kornis
From the first call until the confirmation of our new mortgage… Omar stayed in touch… Felt like a good friend… thank you so much !
Kip Kerecman
Omar was extremely helpful and explained all options clearly and ultimately helped me put myself in a better financial picture...in the long run. I was hesitant to pick up the phone after competing an online interest form...however I’m glad I did and am fortunate Omar was assigned to me.
Cortney Renee
Omar was easy to get a hold of and very helpful throughout the process of my loan.
Juan Hiriart
Omar is a very dedicated person, he get out of he way to help and if he can't he will direct you to the rite person until you are satisfy, god bless we need more like you