Pamela was great and worked tirelessly to get me the rate and structure I wanted. I appreciated her continual follow up as I was making the decision who to go with.
Roel Lascano
Roel Lascano
551
Very attentive and responsive to our questions.
Nathan Lynch
Nathan Lynch
551
Pam was absolutely amazing. I could t ask for more than what she did for me. She walked me through the entire process. She was available anytime I had questions and got the answers right away.
John Hsu
John Hsu
541
Pam was generally very responsive and knowledgeable also, including her ability to handle quotes from competitors.
Shaun Smith
Shaun Smith
551
Pam was very helpful and always available when needed. She was very knowledgeable and assisted through the entire process. She was genuinely concerned and made my home loan process smooth and easy.
Joe Hodge
Joe Hodge
551
We were fortunate to have Pamela working with us on our new Mortage. My wife and I were very nervous about this whole process. Pamela was quick to address all our concerns in a surprisingly expedient fashion. Her calm professional demeanor was critical for us to get through this process.
We are extremely grateful as she helped us cross the finish line.
We are now relaxing in our new home :)
Ali Renee
Ali Renee
551
Pamela was excellent to work with. She provided excellent customer service and was very responsive to questions or concerns.
Penelope Sarnataro
Penelope Sarnataro
551
Pamela was awesome and was very helpful.
Elyse Sack
Elyse Sack
551
This is our 2nd loan through Rocket Mortgage and 2nd time working with Pamela Hightower. I have had very positive experiences each time. Pamela is very responsive and professional.
Louis Bone
Louis Bone
551
I was overwhelmingly impressed with the whole experience with Pam and the entire Rocket Mortgage team. Customer Service at its best. Keep up the great work.
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