Paula Zombra

NMLS 1042384

Triple Crown Banker

Paula's Reviews

James Kuchar
Paula was top notch, we did this refinance from start to close in 12 days. Rocket Mortgage is FAST.
Landon
Paula was very aggressive in her sales practices and did not follow up with her commitments to send over information.
Paula Zombra
Reply from Paula Zombra:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust

Stan Zider
Paula was very professional and knowledgeable. We would definitely work with her again!
Jennifer Foster
Paula was amazing! She listened, answered any questions and understood exactly what we were looking for. The process was quick, easy and smooth. Thank you Paula, we will be back if we ever need anything else.
Ish Walter
Paula was absolutely fantastic. Paula was careful to listen to our questions and needs, and took the time to walk us through Rocket Mortgage’s process. She was extremely responsive to our questions and very quick with follow up. Overall, our mortgage refinance happened very quickly and smoothly. I credit this to Paula‘s dedicated work ethic and friendly disposition.
Dana Bridges
A truly wonderful experience working with Paula. I couldn't have asked for a better banker. Process was quick and efficient. She gave me a heads up on the required documents ahead of time allowing me to keep the process moving forward. Spelled out options for me and didn't apply any pressure. Thank you again Paula!
Elizabeth Rupprecht
We had an excellent experience working with Paula. She patiently answered all our questions and called us back when we reached out to her. She directed us to the appropriate team members when necessary and was clear and concise with all communication. And, in addition to all that, she has a natural and warm personality. Thank you Paula!
Cynthia Arnold
Paula did a good job in keeping me informed on the loan i was getting and answering any questions as many times as I asked, even if I asked the same question twice,
Traci Hoeting
Paulette did such a good job and keeping us informed and setting us up for a smooth loan process
Jessica Filipovich
Paula was exceptional throughout my entire process with Rocket, and was a big reason why I chose this company. She is thorough, knowledgeable, and I never felt pressured or rushed. Her expertise and professionalism is top notch. Thank you Paula, for a wonderful experience!