I had worked with Phil on a refi about 7 years ago. It was on an spur of the moment that I decided to send him a email to an address I had last used 6-7 years ago. This was out of the blue when I was considering my recent refi. To my utter surprise, Phil replied right away even on a Saturday morning (I wasn't expecting a reply for a few days, if he even still worked there). Once we reconnected, ...I had worked with Phil on a refi about 7 years ago. It was on an spur of the moment that I decided to send him a email to an address I had last used 6-7 years ago. This was out of the blue when I was considering my recent refi. To my utter surprise, Phil replied right away even on a Saturday morning (I wasn't expecting a reply for a few days, if he even still worked there). Once we reconnected, deciding to continue forward with Phil was a no-brainer. Friendly, personable, courteous and extremely patient. The fact that Rocket Mortgage had moved to an almost entirely online system was a welcomed bonus.Read MoreRead Less
Regis Ann Borsari
Regis Ann Borsari
551
Guided me through the process and was always available to answer questions when we ran into issues with the previous mortgage company.
Doug Mac
Doug Mac
551
Very helpful and knowledgeable about the process of refinancing.
Junious Williams
Junious Williams
551
Phil was great. Easy to work with and a great communicator.
Kitty Bidwell
Kitty Bidwell
551
Phil was extremely professional throughout the entire process. Explained everything in terms we understood.
Jimmy Jefferson
Jimmy Jefferson
551
Highly professional and very considerate. Works well with the client!
L Johnson
L Johnson
551
This was the fastest and most professional experience I've ever had while refinancing a home. The last time I refinanced, weeks would pass before I could get a response. I was very impressed with Phil.
Gary Graves
Gary Graves
551
Typically I do not respond to the request for reviews, but felt the need to do so when I saw the request in my in box. As I have told my friends. The whole Rocket Mortgage experience was amazing. This company is a well oiled machine. I really believe anyone looking to refinance would be hard pressed to find a lending company that is more knowledgeable about how to do this with such ...Typically I do not respond to the request for reviews, but felt the need to do so when I saw the request in my in box. As I have told my friends. The whole Rocket Mortgage experience was amazing. This company is a well oiled machine. I really believe anyone looking to refinance would be hard pressed to find a lending company that is more knowledgeable about how to do this with such professionalism and accuracy. Phil Childerson got the ball rolling and never stopped until settlement was made. His closing team was also amazing!! Great experience!! Don`t hesitate to put your trust in this company. Read MoreRead Less
Pam Keezel
Pam Keezel
551
Mr. Childerson was a pleasure to work with to set up the refi that I was seeking. He was well informed regarding my prior FHA loan, and what the HARP program offered me. As we were completing our phone call, he humored me and provided additional information on how I could pay off my loan earlier by making larger monthly principal payments. I am now on track to pay off my mortgage in 13 1/2 yrs.
...Mr. Childerson was a pleasure to work with to set up the refi that I was seeking. He was well informed regarding my prior FHA loan, and what the HARP program offered me. As we were completing our phone call, he humored me and provided additional information on how I could pay off my loan earlier by making larger monthly principal payments. I am now on track to pay off my mortgage in 13 1/2 yrs.
I greatly appreciate Mr. Childerson's professionalism and willingness to assist in making certain my loan made it to closing in a timely fashion. Rocket Mortgage should make certain to hang onto this individual as he is truly an asset to the company!