I was extremely nervous about this process, but Rannie made me feel very comfortable. He was quick to respond when I had concerns and very knowledgeable. My one issue was I wish it was thoroughly explained that I would have to mail payoffs to creditors. At my closing, I had some that were due early in the month and felt if I didn't pay I would incur late fees and credit may be affected. I also was...I was extremely nervous about this process, but Rannie made me feel very comfortable. He was quick to respond when I had concerns and very knowledgeable. My one issue was I wish it was thoroughly explained that I would have to mail payoffs to creditors. At my closing, I had some that were due early in the month and felt if I didn't pay I would incur late fees and credit may be affected. I also was not advised to keep current statements which had to be mailed with the checks. Most I've set up online payments which was a hassle to have to go online obtain a current statement and print. I just didn't know that was involved. Still otherwise, there were no surprises; everything went very smooth and I'm please.Read MoreRead Less
rich mckelvey
rich mckelvey
551
Rannie, for the second time made the whole process seamless. Rannie and Rocket is the reason we came back to Rocket! When you know a good thing, there’s no reason to go anywhere else! Thank you!
Julie De Wachter-Saladino
Julie De Wachter-Saladino
551
Rannie and the entire Rocket Team were Excellent! I highly recommend them and I will definitely be using them in the future.
Kristian Nicole
Kristian Nicole
551
I was a first time home buyer and Rannie made the process so smooth and worry free. He communicated regularly throughout the process and was very knowledgeable. I had dealt with a different mortgage company initially and I was so discouraged and wanted to give up. I am so thankful for Quicken and for Rannie! I would recommend this company along with Rannie to anyone!
Andrea Casab
Andrea Casab
551
He was professional, honest, and always available when I called with a question! He made the process very easy and explained everything to me. It was very helpful since it was my first home! I highly recommend Rannie!!!!
Matthew Glidden
Matthew Glidden
551
Quality, professional, knowledgeable and would recommend to anyone
Todd Hauser
Todd Hauser
551
Rannie was very attentive to my needs and excellent at patiently explaining the various options. I would not have expected this type of transaction to go so smoothly. I’ve already recommended the company and Rannie to others. What was most impressive was Rannie reaching out in advance of deadlines to assure we were prepared and comfortable with the plan and next steps. It was certainly white glove...Rannie was very attentive to my needs and excellent at patiently explaining the various options. I would not have expected this type of transaction to go so smoothly. I’ve already recommended the company and Rannie to others. What was most impressive was Rannie reaching out in advance of deadlines to assure we were prepared and comfortable with the plan and next steps. It was certainly white glove treatment.Read MoreRead Less
Melanie Villeneuve
Melanie Villeneuve
551
Knowledgeable, efficient, friendly...extremely easy process from start to finish..highly recommend
Fabiolla Ansara
Fabiolla Ansara
551
Rannie's knowledge of products and customer service ability made our refinance process as smooth as it could be. Heexplained the process to us with the upmost and honest professionalism.We wouldn't hesitate to recommend Rannie Bawab to others.
Mary Ann Brefka
Mary Ann Brefka
551
Rannie was awesome! He called us and answered our questions with complete knowledge and confidence. He made the process seamless from the first contact we had with him. Our refinance was completed faster than we ever thought possible. We will call him again if we ever have the need, and we have already given his name and number out to several friends and family!
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