Reed Jones

Phoenix, AZ

NMLS 1763061

President's Club Banker

Reed's Reviews

Marcy Mayhew
I am a RN on night shift. Reed was flexible with his time and was able to communicate via phone, text or email depending on my schedule.
Dianna Richards
Reed was fantastic with our loan! He was very pleasant to work with and never got frustrated when we would bug him (which we did lol) about how long the process was going to take or where we were in the process. He was efficient, took all our information and we never felt pressured into anything. He was so kind and we never felt judged. He even said he would reach out when rates go down to make ...Reed was fantastic with our loan! He was very pleasant to work with and never got frustrated when we would bug him (which we did lol) about how long the process was going to take or where we were in the process. He was efficient, took all our information and we never felt pressured into anything. He was so kind and we never felt judged. He even said he would reach out when rates go down to make sure we have the best deal and are taken care of. I can't reccomend him enough.Read MoreRead Less
Shirley Crutcher
Reed was really great to work with. He always returned my calls and always willing to help. He went out of his way to make sure we got the loan. He was never rude but always pleasant. Even when I was frustrated at times, he assured me that everything was going to be alright. He was there with us every step of the way until the loan was finalized. I would love to work with him again, if I ever ...Reed was really great to work with. He always returned my calls and always willing to help. He went out of his way to make sure we got the loan. He was never rude but always pleasant. Even when I was frustrated at times, he assured me that everything was going to be alright. He was there with us every step of the way until the loan was finalized. I would love to work with him again, if I ever need another loan. Thanks to everyone!Read MoreRead Less
Gary Osborn
Reed was very professional, yet friendly and personable. The most important thing to me is that he kept me informed and updated in real time. If I had an issue or questions, he would get back to me the same day. He is an asset to Rocket Mortgage. Thanks Reed for a wonderful refinancing experience!
Phillip Bakewell
Very helpful and a pleasure to work with.
Susan Jordan Salazar
From the moment I spoke with Reed he reassured we were in good hands and I have to say he was right!! I’m really blown away of how quick the process took “couple weeks”…. No headaches No frustration! Reed is very nice and friendly. We referred my daughter and son-in law and they are ecstatic!
Thank you Reed
Valerie Becraft
Reed is very professional and knowledgeable about refinancing. Working with him was easy and we truly appreciate the fact that he made sure to keep me and my husband up to speed on ever step and detail of the process.
Judie Dionne
Reed was very helpful in getting us a good rate for our home refi. I would recommend him to anyone who wants to do this.
Suzy Flores-Munoz
What can we say about Reed Jones? He is awesome! Took care of all our questions, was upfront about options and explained in detail everything that was happening with our refi! Start to finish was less than 20 days and the process was simple, clear and easy to manage online. He was very professional and knowledgeable! You could tell he was experienced and sometimes answered questions even before ...What can we say about Reed Jones? He is awesome! Took care of all our questions, was upfront about options and explained in detail everything that was happening with our refi! Start to finish was less than 20 days and the process was simple, clear and easy to manage online. He was very professional and knowledgeable! You could tell he was experienced and sometimes answered questions even before we asked them. If you ever need a home loan or refi guy, he's the one! My husband and I are both teachers and we give him an A+!Read MoreRead Less
Roy Abraham
We recently refinanced through Rocket Mortgage. Reed Jones helped us for the entire process. It was a pleasure to work with him.