Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind...Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind of customer service is rare today as was a welcome relief. He made the whole process very seamless. I would highly recommend Rob and Rocket to anyone. if you are already considering Rocket as your mortgage holder, ask for Rob Fawaz, you will not be disappointed.Read MoreRead Less
Bonnie Harms
Bonnie Harms
551
Rob was very patient and kind. He answered all of my questions. He promised to help me thru a very difficult time in my life and never failed me in the loan process. He made the loan process easy and did it so professionally! I would definitely recommend him to anyone!
Joanne Campbell
Joanne Campbell
551
Rob, in my opinion, did outstanding work on my behalf in order to make sure everything in my re-fi was what I wanted.
Kristen Pellerin
Kristen Pellerin
551
Rob was able to explain aspects of our refinancing in common terms, so we didn't need a degree in financing to understand all the moving parts of the process.
DeLora Jones-Blake
DeLora Jones-Blake
551
Rob was patient as he answered questions from my husband and me. He recalculated the figures when we explained our needs and he explained every step of the process. He was professional and thorough and reassuring, which maintained our confidence in Rocket Mortgage and the process itself. DeLora
Brittany Smeltekop
Brittany Smeltekop
551
Rob was absolutely amazing to work with. Timely, friendly, and willing to go the extra mile.
Katharine Garcia
Katharine Garcia
551
Rob was fantastic from beginning to end!
Evelyn Barnett
Evelyn Barnett
551
As soon as my first phone call with Rob, the star's lined up and everything fell into place. He was friendly and showed me he had the experience to guide me in the right direct for my particular needs. Yay! Working with Rob and his team at Rocket Mortgage was complete pleasure..... Everything they promised happened just the way they said it would. It was so fast, so easy, everything was done from ...As soon as my first phone call with Rob, the star's lined up and everything fell into place. He was friendly and showed me he had the experience to guide me in the right direct for my particular needs. Yay! Working with Rob and his team at Rocket Mortgage was complete pleasure..... Everything they promised happened just the way they said it would. It was so fast, so easy, everything was done from my home, by phone or online. It truly is amazing. I see why they have won awards for their company. Great Job! Thanks so much to Rob and his team at Rocket Mortgage.Read MoreRead Less
Danny Kamman
Danny Kamman
551
Rob made the refinance process very easy and painless.
Claudia Gerlach
Claudia Gerlach
551
If I could give 100 stars I would. Rob was FANTAZMO (more than fantastic) highly recommend. Quick, easy and painless.
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