Robert Vik

Farmers Branch, TX

NMLS 563828

Executive Banker

Robert's Reviews

Charlotte Ling
Robert was great in the beginning stages of the loan. As soon as he had all the info he wanted from me he wouldn’t return my calls and texts. Forced to call the general number and deal with several people with attitudes.
Robert Vik
Reply from Robert Vik:

Dear Charlotte,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to...
Dear Charlotte,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.
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Livia Sapp
Working with Robert was outstanding. He was very knowledgeable and patient, answering all my questions and explaining everything in detail so that I can understand.