Ryan Masserang

Detroit, MI

NMLS 32230

Triple Crown Banker

Ryan's Reviews

Larry Clark
Ryan and his team at Rocket Mortgage made the mortgage process for our purchase of a coop in NYC a cinch! His professionalism and positive attitude made him a pleasure to deal with. Ryan and his team were always quick to return a phone call or reply to an email. The Rocket Mortgage website was very useful for keeping track of the paperwork as well as the use of the secure upload portal for scanned...Ryan and his team at Rocket Mortgage made the mortgage process for our purchase of a coop in NYC a cinch! His professionalism and positive attitude made him a pleasure to deal with. Ryan and his team were always quick to return a phone call or reply to an email. The Rocket Mortgage website was very useful for keeping track of the paperwork as well as the use of the secure upload portal for scanned documents. I would gladly recommend Ryan Masserang at Rocket Mortgage to anyone looking for a home loan.Read MoreRead Less
Sheila Rowe
As a first time home buyer, I had a lot to learn about this rather complicated process. Ryan was instrumental in choreographing each move while making sure I understood what was next and would be the wisest way to use my loan. I felt secure in his knowledge and was delightfully surprised at how responsive and available he was. He actually called me back the weekend of his wedding! Ryan's your ...As a first time home buyer, I had a lot to learn about this rather complicated process. Ryan was instrumental in choreographing each move while making sure I understood what was next and would be the wisest way to use my loan. I felt secure in his knowledge and was delightfully surprised at how responsive and available he was. He actually called me back the weekend of his wedding! Ryan's your guy and he's backed up by an amazing team. Read MoreRead Less
Cathy Holmes
I loved working with Ryan! He was professional and competent while being friendly and helpful. I love Rocket Mortgage---Ryan and the others who helped us were wonderful.
Jennifer Gomez
Ryan was superb throughout the entire loan process. Courteous, prompt and professional are just some of the words that describe Ryan. I Cannot express how happy, and luck we were to have him assist us throughout the entire process. He is a consummate professional at what he does and would not hesitate to recommend him to anyone. Thank You, Ryan!
Sanjay Mungi
Ryan is a good listener, knowledgeable and thorough! He listens to issues and communicates effectively. He is able to manage to our expectations and then deliver above those expectations!
John Sernulka
His work ethic and values regarding customer service and diligence is awesome. Ryan, followed up on every detail and kept me updated throughout the entire financing process. He also ensured that I was educated on and understood every nuisance of the transaction. He also arranged for members of his team to be involved directly with his customer from the various departments processing the financing....His work ethic and values regarding customer service and diligence is awesome. Ryan, followed up on every detail and kept me updated throughout the entire financing process. He also ensured that I was educated on and understood every nuisance of the transaction. He also arranged for members of his team to be involved directly with his customer from the various departments processing the financing. Read MoreRead Less
Kathy Gholdson Puperi
Great experience. Wonderful accessibility for questions. Good follow up and follow through.
John Cusick
Ryan did a great job in answering all my questions in regard to our recent mortgage transaction. Anything I may have forgotten was quickly answered and pointed in the right direction on the documents page. Would recommend Ryan to anyone desiring a mortgage.
Rob Berlin
Ryan was always available to answer any question I had. He always responded quickly and his follow up was great!!!! Truly an asset to Rocket Mortgage and does his job very well.
Gary Strutz
I refinanced my home with Ryan and couldn't be more happy with how everything turned out. The entire process from start to finish was smooth, easy, and fast. We were able to lower our rate 1.5%, shave a year off our mortgage and lower our payment by over $100 a month. I would highly recommend Ryan to anyone who is looking to refinance or purchase a new home. Whenever I come across anyone ...I refinanced my home with Ryan and couldn't be more happy with how everything turned out. The entire process from start to finish was smooth, easy, and fast. We were able to lower our rate 1.5%, shave a year off our mortgage and lower our payment by over $100 a month. I would highly recommend Ryan to anyone who is looking to refinance or purchase a new home. Whenever I come across anyone looking to purchase or refinance, I insist that they reach out to home to have a conversation first. Thanks for the help!Read MoreRead Less