Samuel McCargo

Detroit, MI

NMLS 1262620

President's Club Banker

Samuel's Reviews

Rohit Doshi
Poor customer service. Does not answer questions and is very rude.
Samuel McCargo
Reply from Samuel McCargo:

Dear Rohit,

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please ...
Dear Rohit,

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.
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Linda Stokes
Samuel was very professional. He was willing to walk me through my computer issues and was very patient. He has a great sense of humor !
Terasha Webb
Samuel went above and beyond to help us with anything we asked. Being new to the home buying experience, he made every effort to but us at ease. I trusted our conversations, even when I had concerns. Thank you for all you were able to do, with inexpereinced buyers.
Chad Fishel
Very informative & considerate during process.
Kristin Mcdermott
Samuel, was very great to work with he was nice, caring and had me in his best interest. he helped me buy my first home for me and my 6 month old little boy! so greatful he was assinged to me!
Cyle Balok
Samuel was awesome to work with. I felt like he was a friend through the process and always had answers to my questions. He is very good at what he does and I would highly recommend him to anyone seeking a mortgage. Thanks for all your help in achieving our goals!
Lenae Scroggins
Sam was a very knowledgable mortgage lender. He made himself available to answer any questions along the way and was good about keeping us up to date on the process.
James Kintner
Samuel was instrumental in commencing the mortgage application process. His encouragement in getting the early written commitments signed was very important. He was a calming influence. Often he answered questions on the mortgage process that needed answering. He is a valued employee at Rocket Mortgage.
Raquel Garcia-Large
Samuel was very helpful and helped us through the process of a refinance. It was a very fast and seamless process.
Andy Yang
Samuel has been extremely helpful and patient by guiding me step by step through the entire process. The service is quick and hustle free which is much better than traditional bank loan process.