Sarena Scales
Cleveland, OH
NMLS 1637377
Director, Rocket University
Robert Miller
Sarena was very helpfull, informative. Thanks for all help and patience,
Sarena's Reviews
Mike Nelson
Sarena was knowledgeable and efficient in all of our dealings. She showed an interest in meeting all my needs and was quick to offer suggestions. Further, when I had questions approaching closing, she was readily available to provide answers. Great job, Sarena!
Rebecca Zukowski
The refinance process was seamless. All of my questions were answered, phone calls returned, and the process was completed in a timely manner.
Zach Harris
Helpful, kind, and patient. Everything needed for customer service.
Phillip Waheed
Care my needs and was professional.
Kenneth Bracken
She was very knowledgeable in helping us thru the process and very helpful on the programs so we could get the info sent to her that she needed. Very easy too work with.
Tony Severino
Very friendly and helpful. Great experience!
Michael Williams
Sarena did a great job with my loan, she was quick to respond to my questions and progressed my loan quickly.
Megan Wright
Sarena was polite, professional, and prompt. She answered phone calls and emails quickly and walked us through every step of the process. She was very knowledgeable—She knew her stuff!! I would recommend any of my family and friends to work with her!
Kevin Vallandingham
Superb customer service! Well versed in all of the requirements for the loan. She was personable, engaging and supportive. Couldn't ask for a better experience.