Scott Heneveld

Detroit, MI

NMLS 1409415

President's Club Banker

Scott's Reviews

Leah Rutledge
Scott was a Life Saver! We had originally went with another lender who pulled the old bait and switch. Scott saved us thousands of dollars and got us a way better interest rate. Not to mention he got us to closing on time even though we applied inside the 30 day window. Never in a million years would I have thought getting a loan could be so seamless. The other company gave us the run around, but...Scott was a Life Saver! We had originally went with another lender who pulled the old bait and switch. Scott saved us thousands of dollars and got us a way better interest rate. Not to mention he got us to closing on time even though we applied inside the 30 day window. Never in a million years would I have thought getting a loan could be so seamless. The other company gave us the run around, but Scott was up front honest and always available. If I had questions he was right there the entire time. If you need a home loan look no further Scott will take care of you and actually make this scary process enjoyable!!Read MoreRead Less
Peggy Ambro
Scott made my loan process easy to understand and responded to any questions I had. He was friendly and professional. I could hear the smile on his face! Your lucky to have Scott on your team.
Stacey Kallelis
Scott was fantastic! He made the process seamless.
Eric Terrill
Scott, was super positive and easy to work with, I would work with him again or recommend him to anyone interested in financing a home.
Jessica Brady
Scott was very friendly and helpful. He helped us to be able to keep our first home as a rental and get our dream home too. The rest of the process after Scott’s part was done was very long and frustrating, but thankfully it all worked out in the end. I’m not sure who could have first ordered it, but our house analysis that was required was ordered weeks later than it should have been and delayed ...Scott was very friendly and helpful. He helped us to be able to keep our first home as a rental and get our dream home too. The rest of the process after Scott’s part was done was very long and frustrating, but thankfully it all worked out in the end. I’m not sure who could have first ordered it, but our house analysis that was required was ordered weeks later than it should have been and delayed our closing almost a full week after our original closing date. We were trying to close ASAP from the start and it certainly didn’t happen.Read MoreRead Less
Scott Heneveld
Reply from Scott Heneveld:

Ms. Brady,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling that the loan process was unnecessarily delayed. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an ...Ms. Brady,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling that the loan process was unnecessarily delayed. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through the process by having a tighter turnaround time on appraisals. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Holly Boyle
Scott was very helpful! Anytime I needed anything he would assist in anyway! Thank you so much!
Sheldon Sturm
Scott was very professional and attentive to our needs throughout the purchase process. I believe he and his team were excellent in providing the service we needed.
Alice Latorre
Scott was the most helpful person we spoke with during our experience of buying a new home. Everytime we called for help or information Scott was there to answer our question or explain what was taking place.
Elizabeth Pare
Scott was great! He was professional, polite, and helpful. He answered all our question. If left message called back with within half hour. He walked us threw getting mortgage a easy process.
Mike Borek
Scott did an amazing job at getting our loan together for us to be able to buy our dream home. I can't express enough how easy he made it for us to get all the paperwork in order.