Scott Heneveld

Detroit, MI

NMLS 1409415

President's Club Banker

Scott's Reviews

Angela Pindell
During the purchase of my home, Scott was always there to guide me and answer any questions that I had. He was professional, courteous, and if we could not speak immediately, he always returned my calls in a timely manner. His product knowledge and customer service was second to none. I have already recommended Rocket Mortgage to several of my friends and co-workers.
Teresa Evans-Johnson Real Estate Professional
Scott was absolutely one of the best communicators in the business. If any issues arose, he swiftly addressed them for my customer. As a busy real estate agent, I can surely appreciate his candor, knowledge of the business, his respect for his colleagues and his can-do attitude. You will surely miss a golden opportunity if you procure the services of another lender. Scott is super!
Chris Jurkowski Real Estate Professional
Scott did a fantastic job. Everything was handled quickly and professionally. Communication was the best! Thanks Scott for all your help!
Madelin Santana
The three words that best describe Scott are: fully competent, reliable, and dependable. As a mother and a full-time professional, my time was of the essence. Scott made himself available during evening hours to talk to me. He followed up with everyone involved in the process and he kept me well informed of the updates. I appreciate his integrity and his willingness to find the best program for me...The three words that best describe Scott are: fully competent, reliable, and dependable. As a mother and a full-time professional, my time was of the essence. Scott made himself available during evening hours to talk to me. He followed up with everyone involved in the process and he kept me well informed of the updates. I appreciate his integrity and his willingness to find the best program for me and my family. Scott showed a sincere interest in finding solutions for me.Read MoreRead Less
Jim Purdy Real Estate Professional
Scott was wonderful to work with -- a consummate professional and super-friendly, too. It's a hyper-competitive market down here in Tucson and the seller on our transaction didn't want to deal with an out-of-state lender. Through stellar communication, honest assessments and phenomenal performance, Scott proved to him that he made the correct choice in going with my client's offer. He treated my ...Scott was wonderful to work with -- a consummate professional and super-friendly, too. It's a hyper-competitive market down here in Tucson and the seller on our transaction didn't want to deal with an out-of-state lender. Through stellar communication, honest assessments and phenomenal performance, Scott proved to him that he made the correct choice in going with my client's offer. He treated my client fantastically well, too. Hers turned out to be a challenging file. He patiently guided her though the collection and submission of critical financial documents that ultimately lead to the successful closing of this schoolteacher and her family's first home. Scott was truly valiant throughout this transaction and our mutual client is very grateful, as am I!Read MoreRead Less
Brad Hetland Real Estate Professional
Scott did a solid job, great communication along the whole course, on time with the closing, happy buyers and sellers all around.
Rich Sherman
Scott was great and always available to answer all my questions.
Randy Reed
Scott was very helpful and well informed. Made the process much easier. I would recommend him to anyone.
Wanda Blake Real Estate Professional
Scott Heneveld was wonderful to work with. He helped my client, a first time buyer, to understand the lending process. My client knew exactly what he needed to do so his loan would fund and close on time. I would use Scott any time. His key talents are he knows how to make people feel comfortable and understand what is expected of them. He is friendly, knowledgeable, quick to understand what...Scott Heneveld was wonderful to work with. He helped my client, a first time buyer, to understand the lending process. My client knew exactly what he needed to do so his loan would fund and close on time. I would use Scott any time. His key talents are he knows how to make people feel comfortable and understand what is expected of them. He is friendly, knowledgeable, quick to understand what is the best loan for the client, reliable, easy to work with, and he makes sure the loan funds on time. He keeps in touch with the Real Estate Agent and lets them know what is needed for the client. He is quick to return your calls to him. I would use him anytime. He did a great job!!! Read MoreRead Less
Troy Landers
Scott was excellent. I was originally having trouble with the RocketMortgage app and I called in on a SATURDAY for help. After a very frustrating experience of calling in two other times to speak with two other people who came to two separate conclusions but the same result, that I would have to wait until Monday for a different department. Scott was a breath of fresh air. He listened intently, ...Scott was excellent. I was originally having trouble with the RocketMortgage app and I called in on a SATURDAY for help. After a very frustrating experience of calling in two other times to speak with two other people who came to two separate conclusions but the same result, that I would have to wait until Monday for a different department. Scott was a breath of fresh air. He listened intently, said that in fact the last two were correct about waiting until monday, but then offered to help me the old fashioned way.
TLDR - He was more than happy to help me get a preapproval over the phone on a Saturday!
After that, he made himself available on the weekends and never shied away from helping me understand what was going on or answering my questions.Read MoreRead Less