Shane was great at the beginning, had me reeled in and got me the 2% minimum rate drop I was looking for. Could improve on communication in the middle and guidance. Maybe it was just the influx of refinancing customers but waiting till the last day before the rate lock in expired was stressful for me. If you have patience and don't stress about deadlines though it was a very beneficial move in my ...Shane was great at the beginning, had me reeled in and got me the 2% minimum rate drop I was looking for. Could improve on communication in the middle and guidance. Maybe it was just the influx of refinancing customers but waiting till the last day before the rate lock in expired was stressful for me. If you have patience and don't stress about deadlines though it was a very beneficial move in my opinion. Even if you are impatient like myself he will get things done and be polite!Read MoreRead Less
John Gilman
John Gilman
551
Shane was honest, helpful and professional. Not much more one can ask for, right? Fuhgeddaboutit!
David Barnes
David Barnes
551
Shane was very helpful, quick, professional. I was happy working things out with him!
Manuel Valentin-Padilla
Manuel Valentin-Padilla
551
Al the process was a great experience. Shane was helpful in every aspect of the loan and we get to closing in the best possible way. Great job, we appreciate your support and dedication.
Kurt
Kurt
551
Shane was amazing to work with. I would, and have already, recommended Shane to multiple friends talking about refinancing. Shane was extremely knowledgeable and helpful throughout the entire process. I can't say enough good things about our experience with Shane and Rocket.
Michael Block
Michael Block
551
Shane was absolutely amazing. He was knowledgeable, professional, not pushy, and had our best interests in mind. Highly recommended.
Ted Barnes
Ted Barnes
551
Shane was helpful and knowledgeable. He guided through the process.. This makes the second or third time I have worked with him and have never been disappointed.,
Tony Garcia
Tony Garcia
551
Very pleasant, helpful, and understanding. very professional it was a pleasure working with Shane.
Debra Bergman
Debra Bergman
551
Shane is professional,responsive,personable,experienced I would highly recommend Shane and rocket
Veronica Grant-Griffith
Veronica Grant-Griffith
551
Shane was very personable and professional through the entire process.Even there were some hiccups, he was quite patient and very helpful. Thanks Shane
Rate your experience with Shane
How many stars would you give Shane?
Please provide a rating.
Write Shane a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Shane may use my verified review on social media, in print, and in other contexts that will help Shane's business.